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Deposit and withdrawal methods: What's going on with Trustly?

Topic created on 14th Sep. 2019 | Page: 1 of 4 | Answers: 33 | Views: 12,695
datarippa
Visitor

What's going on with Trustly?

14th Sep. 2019, at 09:29 pm CEST#1
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Hello all,

i'm in a bit of a bad mood right now. Pay for years via Trustly via online banking. But today something didn't work at all. I have made 100€ Deposit, entered my account number and BLZ. Then came an error message. I did not get a Tan and also entered none.

Ok I thought I just do it again. Ok again made again error message.

Then I did it a third time. Again the same. Then I thought Ok then shit on online casino today. Then I look at my account and it was actually all debited. Although I did not get a Tan or have entered as I usually know.

On the online casino of course also no cent. Can anyone tell me what this is? I know that actually only when the limit was exceeded but that was not the case. Find it a cheek that only after I have entered account number and Blz debit it directly although an error message came and I have not entered a Tan.


The bank hotline tells me only what about a new regulation but that has nothing to do with it? Where is the money and what is going on?



Please help or clarification

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B****3

What's going on with Trustly?

14th Sep. 2019, at 10:06 pm CEST#2
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So payout works, just paid out at Twin 700, was in 5 minutes on my bank account
However, deposited with paysafe

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Momo42

What's going on with Trustly?

15th Sep. 2019, at 12:06 am CEST#3
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I have exactly the same problem

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Dokado1212
Experienced

What's going on with Trustly?

15th Sep. 2019, at 12:17 am CEST#4
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Also just wanted to Deposit at Videoslots. 10 euros. Then there were problems when executing.

Money was deducted but. In the chat it was said, Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

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Anonym

What's going on with Trustly?

15th Sep. 2019, at 03:31 am CEST#5
1 Like

Liked this post: Avatar von Klabisto Klabisto
Dokado1212 wrote on 09/15/2019 00:17: Also just wanted to Deposit at Videoslots. 10 euros. Then gave problems when executing.

Money was deducted, however. In the chat it said Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

Why would they disable it? If a bank or credit card company has technical problems, should they disable it too???
Sorry but this is bullshit. With such stories, it settles in a few days and everything runs again, there is no need to deactivate everything. It's best to gamble a few days later with the money or have another payment method as an alternative, it's that simple.

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MikeG111213
Rookie

What's going on with Trustly?

15th Sep. 2019, at 04:20 am CEST#6
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Have exactly the same problem with Leovegas...

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Carmilies
Top Member

What's going on with Trustly?

15th Sep. 2019, at 05:33 am CEST#7
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On the one hand, I am very annoyed, because I have deposited my last available money for me to play and had looked forward to it.
On the other hand, I am relieved that it was not a problem with me, but there actually seems to be a problem.

I have tried it twice at Expekt and unfortunately there is also like you nothing received.
How should I proceed now?
Contact your bank? The casino?

I am very perplexed right now.

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sonne10
Top Member

What's going on with Trustly?

15th Sep. 2019, at 09:16 am CEST#8
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Dokado1212 wrote on 09/15/2019 00:17: Also just wanted to Deposit at Videoslots. 10 euros. Then gave problems when executing.

Money was deducted, however. In the chat it said Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

According to info from Videoslots is no longer possible for German players to deposit with Truslty☹😤🥵

had the same problem . 👿👿

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B****3

What's going on with Trustly?

15th Sep. 2019, at 09:20 am CEST#9
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And why is it possible to pay out but not to pay in?

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sonne10
Top Member

What's going on with Trustly?

15th Sep. 2019, at 09:32 am CEST#10
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Bank immediately transfer goes with me only with the specification of my e-mail address at videoslots 😮 for small amounts I do not need tan nr. more 🙄

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