Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: What's going on with Trustly?

Topic created on 14th Sep. 2019 | Page: 1 of 4 | Answers: 33 | Views: 12,787
datarippa
Visitor

What's going on with Trustly?

14th Sep. 2019, at 09:29 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello all,

i'm in a bit of a bad mood right now. Pay for years via Trustly via online banking. But today something didn't work at all. I have made 100€ Deposit, entered my account number and BLZ. Then came an error message. I did not get a Tan and also entered none.

Ok I thought I just do it again. Ok again made again error message.

Then I did it a third time. Again the same. Then I thought Ok then shit on online casino today. Then I look at my account and it was actually all debited. Although I did not get a Tan or have entered as I usually know.

On the online casino of course also no cent. Can anyone tell me what this is? I know that actually only when the limit was exceeded but that was not the case. Find it a cheek that only after I have entered account number and Blz debit it directly although an error message came and I have not entered a Tan.


The bank hotline tells me only what about a new regulation but that has nothing to do with it? Where is the money and what is going on?



Please help or clarification

This post has been translated automatically

B****3

What's going on with Trustly?

14th Sep. 2019, at 10:06 pm CEST#2
0 Likes

Nobody has liked this post so far
So payout works, just paid out at Twin 700, was in 5 minutes on my bank account
However, deposited with paysafe

This post has been translated automatically

Momo42

What's going on with Trustly?

15th Sep. 2019, at 12:06 am CEST#3
0 Likes

Nobody has liked this post so far
I have exactly the same problem

This post has been translated automatically

Dokado1212
Experienced

What's going on with Trustly?

15th Sep. 2019, at 12:17 am CEST#4
0 Likes

Nobody has liked this post so far
Also just wanted to Deposit at Videoslots. 10 euros. Then there were problems when executing.

Money was deducted but. In the chat it was said, Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

This post has been translated automatically

Anonym

What's going on with Trustly?

15th Sep. 2019, at 03:31 am CEST#5
1 Like

Liked this post: Avatar von Klabisto Klabisto
Dokado1212 wrote on 09/15/2019 00:17: Also just wanted to Deposit at Videoslots. 10 euros. Then gave problems when executing.

Money was deducted, however. In the chat it said Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

Why would they disable it? If a bank or credit card company has technical problems, should they disable it too???
Sorry but this is bullshit. With such stories, it settles in a few days and everything runs again, there is no need to deactivate everything. It's best to gamble a few days later with the money or have another payment method as an alternative, it's that simple.

This post has been translated automatically

MikeG111213
Rookie

What's going on with Trustly?

15th Sep. 2019, at 04:20 am CEST#6
0 Likes

Nobody has liked this post so far
Have exactly the same problem with Leovegas...

This post has been translated automatically

Carmilies
Top Member

What's going on with Trustly?

15th Sep. 2019, at 05:33 am CEST#7
0 Likes

Nobody has liked this post so far
On the one hand, I am very annoyed, because I have deposited my last available money for me to play and had looked forward to it.
On the other hand, I am relieved that it was not a problem with me, but there actually seems to be a problem.

I have tried it twice at Expekt and unfortunately there is also like you nothing received.
How should I proceed now?
Contact your bank? The casino?

I am very perplexed right now.

This post has been translated automatically

sonne10
Top Member

What's going on with Trustly?

15th Sep. 2019, at 09:16 am CEST#8
0 Likes

Nobody has liked this post so far
Dokado1212 wrote on 09/15/2019 00:17: Also just wanted to Deposit at Videoslots. 10 euros. Then gave problems when executing.

Money was deducted, however. In the chat it said Trustly has just technical problems, I should wait until Monday.

Why do not disable the Truslty, if you know it...what a scrap.

According to info from Videoslots is no longer possible for German players to deposit with Truslty☹😤🥵

had the same problem . 👿👿

This post has been translated automatically

B****3

What's going on with Trustly?

15th Sep. 2019, at 09:20 am CEST#9
0 Likes

Nobody has liked this post so far
And why is it possible to pay out but not to pay in?

This post has been translated automatically

sonne10
Top Member

What's going on with Trustly?

15th Sep. 2019, at 09:32 am CEST#10
0 Likes

Nobody has liked this post so far
Bank immediately transfer goes with me only with the specification of my e-mail address at videoslots 😮 for small amounts I do not need tan nr. more 🙄

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 12:09 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately