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Deposit and withdrawal methods: What's wrong with Jeton?

Topic created on 02nd Aug. 2023 | Page: 1 of 3 | Answers: 29 | Views: 5,164
Anonym
Hello together,

today I received a strange mail from Jeton. In it it says that I should make a statement about the purpose of using my account. My profane answer to Deposit and withdraw was of course not enough 😅
Has anyone had experience with this, or received a mail like this as well?

Here is an excerpt of the mail:

We are contacting you again regarding your Jeton account.

Please provide us with an explanation regarding the purpose of usage of your Jeton account.

Please submit the requested information to kyc@jeton.com

We appreciate your cooperation.

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Anonym198
Rookie
I have had my account frozen for extended verification. I have not been able to withdraw money for a week. Have requested several documents which are now available for Verification since Wednesday last week.
Also on trustpilot the complaints are piling up.
Iwie all very strange

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Astrid
I also have the same problems. Have you guys seen anything yet?
What can we do about it?
Emails are not answered
In the chat you are blocked?

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Anonym198
Rookie
My documents have supposedly been approved according to the chat. But I still can't withdraw anything from the Visa.
Is your Visa also blocked or the whole account?

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Astrid

Anonym198 wrote on 08/23/2023 at 06:57: My documents have supposedly been approved according to the chat. But I still can't withdraw anything from the Visa.
Is the visa blocked for you too or the whole account?

Only the token account is blocked. In the chat I am blocked emails are not answered.

My bank account is still free transfer requested. Has never made problems otherwise. The amount is also not too big.

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Anonym
Oh God, good that I have nothing more on it. Had heard last month that they probably smear just like MuchBetter, but only heard, nowhere what read from.

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Jojolino
Amateur
So I can not confirm anything about this, so far everything smoothly.
Do others also have problems with Jeton ?
Would be interesting....

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roccoammo11
Expert

Jojolino wrote on 24.08.2023 at 20:44: So I can confirm nothing on this, so far everything smoothly.
Do others also have problems with Jeton ?
Would be interesting....

with me it runs also still without problems

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T0uchTheSky
Elite

Anonymous198 wrote on 08/21/2023 at 16:32: I have had my account frozen for extended verification. I have not been able to withdraw any money for a week now. Have requested several documents which are now available for Verification since Wednesday last week.
Complaints are also piling up on trustpilot.
Iwie everything very strange

You probably operate money laundering. Deposited money and wanted to withdraw immediately, so maybe the extended verification.



I have deposited with Jeton a lot of money in the casinos and also many wins on the Jeton card, then Revolut paid out, never had any problems. But I must also admit, from my own money I deposited at the beginning a total of only 150 euros at Jeton.

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Anonym198
Rookie

T0uchTheSky wrote on 08/24/2023 at 21:14:

You're probably doing money laundering. Deposited money and wanted to withdraw immediately, so maybe the extended verification.



I have deposited with Jeton a lot of money in the casinos and also many wins on the Jeton card, then Revolut paid out, never had any problems. But I must also admit, from my own money I deposited a total of only 150 euros at Jeton in the beginning.

I certainly do not engage in money laundering!!! I would like to ask you to refrain from such accusations.

I only paid out a win on Jeton, transferred it to my card and withdrew cash.
My documents are approved Lt Jeton. But my visa still does not work

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