Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Warning about MuchBetter

Topic created on 05th Nov. 2019 | Page: 1 of 4 | Answers: 30 | Views: 19,691
Deluxy123
Rookie

Warning about MuchBetter

5th Nov. 2019, at 05:49 pm CET#1
0 Likes

Nobody has liked this post so far
So people wanted to make a short statement about MuchBetter, have my wins paid out and my limits increased so that I can also spend the money won, today I got my credit card and wanted to buy things in the online store what I did and lo and behold monthly limit 4500€ daily limit completely gone before was daily limit 4500€ monthly limit over 46000€. People please prefer to pay on Skrill or bank from never in Muchbetter, as soon as you want to spend the money won, immediately a hard limit is set so that you just can not spend anything. Support only by mail reachable and according to their page answer within 1 hour, the reality is different 24 - 48 hours and then the question is not even addressed.

You have to sweat so that the payout in the casino works and what wins and then someone is shat on the leg as soon as you want to spend the money won.

now I have bought half a Pc setup and can only buy the rest in the next few months ...... DRECKS LADEN

This post has been translated automatically

Deluxy123
Rookie

Warning about MuchBetter

5th Nov. 2019, at 06:24 pm CET#2
0 Likes

Nobody has liked this post so far
short update, they want me to re-certify although I had already done it^^ limit is now at 1800€ in 385 days, who pays out his money there can run after his money for a long time,

This post has been translated automatically

mm250ps
Amateur

Warning about MuchBetter

5th Nov. 2019, at 06:43 pm CET#3
0 Likes

Nobody has liked this post so far
Hm, keep us up to date. I have not had any problems there, either with deposits or withdrawals.
Have withdrawn from 3 casinos so far, deposited several times with Sofortbanking. Although, I also had problems every time. Whenever I have deposited with Sofort, the amount was not apparent. Only on request to the support, the amount was then posted. Which limits have you increased? You already have 44k per day if you verify with Perso?

This post has been translated automatically

Deluxy123
Rookie

Warning about MuchBetter

5th Nov. 2019, at 07:09 pm CET#4
0 Likes

Nobody has liked this post so far
have me verzifiziert my limit was in fact at 44k when I but earlier for 4500€ on the internet things have bought with the credit card was suddenly shortened my limit.

withdrawals to the account of MuchBetter or deposits is also no problem that runs everything, only me p**ses me off the thing that stands at limits now 365 days remaining 1.700€ that means I 1 year now my 5000€ there must rest?^^

This post has been translated automatically

campamocha
Rookie

Warning about MuchBetter

5th Nov. 2019, at 07:33 pm CET#5
0 Likes

Nobody has liked this post so far
So - first all-clear .....

First of all, MuchBetter has no interest in telling customers when and what to spend their money on, nor do they set limits arbitrarily. So no need to issue a warning here

If you register with MB, only with your personal data, you can use MuchBetter with limited functionality up to EUR 250 limit. This is the legal limit for "unverified" e-money accounts. This is the law. e-Money Directive and AML4/5.

The next step in the app is to complete the Verification (i.e. validation of the given personal data). For this purpose, an identification document and a selfie are taken. If this is successful, the customer is "fully verified". This involves: matching of the pers. data entered in the account. Data such as first and last name, date of birth and a comparison between selfie and ID photo. Also an age check (18). After this step, the limit also goes up and all functions such as cash Deposit (CashtoCode), ordering the prepaid card, P2P, withdrawals etc are available. The limit is EUR 5,000, which are aggregated limits, i.e. there are velocity-limits underneath. These refer to time spans such as days, weeks, months. These are limits that protect both MuchBetter and the customer - and are hopefully set sensibly

All further increases of the limit are then no longer automated, i.e. it requires a MuchBetter employee to accomplish this
For this you send an address proof, then for further, higher limits, a bank proof, etc. - this goes step by step - up to a level where - theoretically - there is no limit anymore

These are quite normal procedures and processes in a long-distance financial business. Risk mitigation, fraud prevention, money laundering, etc. - the rules and regulations are thick...

Well, you may find it annoying, but in the end, I think everyone agrees that we all basically want people to follow clear rules and laws. This is also the case here.

Can the support be faster? There is always room for improvement - and of course when money comes in and you want to do something with it, there is no bigger downer than not getting it. But this is not arbitrariness, no conspiracy or other weird action - these are system rules that take effect

Once you are through the next verification level - it's good again - and you can't go down anymore

And in this specific case - no, your money is not frozen for a year. This is a daily limit, tomorrow everything is good again.

If the limit is too low, talk to the support how it can be further gliftet - these are only ablauefe, everything is possible,

This post has been translated automatically

Deluxy123
Rookie

Warning about MuchBetter

5th Nov. 2019, at 08:38 pm CET#6
0 Likes

Nobody has liked this post so far
nice text but I have already written, Auweis Dikument as well as proof of address were provided my limit was set higher than I have purchased with the credit card was suddenly lowered my limit I do not know why.....now it says 365 days that I have only 800€ or something available, if I write that I want higher limits I will not answer.

This post has been translated automatically

MisterL
Expert

Warning about MuchBetter

5th Nov. 2019, at 08:54 pm CET#7
0 Likes

Nobody has liked this post so far
you could open a new thread certainly interresant for us zoker

5th money laundering directive who knows about it?

This post has been translated automatically

Deluxy123
Rookie

Warning about MuchBetter

5th Nov. 2019, at 08:56 pm CET#8
0 Likes

Nobody has liked this post so far
clear what has that but with my thing zutun? ^^

This post has been translated automatically

MisterL
Expert

Warning about MuchBetter

5th Nov. 2019, at 11:42 pm CET#9
0 Likes

Nobody has liked this post so far
think they have you on their radar for money laundering

This post has been translated automatically

Deluxy123
Rookie

Warning about MuchBetter

6th Nov. 2019, at 12:03 am CET#10
0 Likes

Nobody has liked this post so far
hardly think so ^^

Since the money to be "laundered" comes from illegal activities such as corruption, bribery, robbery, extortion, drug traff**king, arms trading or tax evasion, its origin is to be concealed. Money laundering is a criminal offense under both German criminal law and that of other countries.

So people who have won something in the casino or lottery winners on the Internet should buy nothing? so we are all criminals? ^^

This post has been translated automatically

Hot Topics25th Nov. 2024 at 06:19 pm CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately