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Deposit and withdrawal methods: VoodoDreams " who has experience with payout on high win?

Topic created on 03rd Apr. 2021 | Page: 1 of 2 | Answers: 10 | Views: 2,982
Clairy2612
Rookie
Hello dear gamer community!

can anyone tell me their experience (hopefully positive) about the payout process for a high win amount at Casino VoodoDreams?
I have been registered there for over a year, but have only been playing there more often for a few weeks. Now I had on Thursday a really very high win and have also immediately made a photo and went also immediately on payout. Got then also at 23.clock still an email that I should send the PDF of my bank and also a certain transfer voucher. Have also immediately done everything, since then nothing more heard. Also in the chat it says everything is fine, there are currently no more documents needed but the security department must still check everything.
Unfortunately, I have read some negative, but those were posts from 2018 and 2019, so I wanted to know times your experiences. Since this is a really high amount.
Many thanks to you already!

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mowolum
Elite
very bad experience !!!

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Clairy2612
Rookie
can you also vll tell me which one? I thought it was serious because it was rated as good here. That's why I signed up for VoodooDreams back then and because of the new 1 Euro rule etc. I just started playing there now.

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mowolum
Elite
i was not paid everything, they have calculated back and forth, Bonuses were deducted, which I do not understand to this day.
The payout has also taken a long time, constantly asked, but it has not helped.
Since then, I no longer pay there, ergo do not play there.
I wish you good luck that it runs better with you.
Otherwise you get here yes help from the GJ team

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Clairy2612
Rookie
Thank you for your quick reply. I've been playing for a while and never take Bonuses but I feel sick when I read all this. Wish you all the best too! and good luck playing!

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Kleinkariert
Expert
With a player there was a small violation there were then after several weeks congratulate, document inquire, equal is it so far, ... the account blocked and 160 000 € collected. Must not be the case with you, the casino has four and five-figure amounts already paid out. Applies but rather with caution to enjoy.

Well rated here by GJ is every listed casino, but the user comments are something else again. There problems are rather called. In the forum you can read many of the payout problems. Nevertheless, you should first not transfer this to your case. Everything can run smoothly, even such a thing is possible and not to be excluded. If you have absolutely nothing to blame, then there is an arbitration board and the MGA. They can solve problems, at least to a small extent. The only thing you have to be prepared for is a long processing time.

The only thing you can do as all who have won big: Wait and hope.

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Clairy2612
Rookie
Thank you!
I'm not guilty of anything, I've been playing for too long and have learned a lot in that time. That's why I never play with bonuses. Also don't have a joint account or any deposits from other accounts. But unfortunately I have read all the things only after my win and since then I sleep very badly. I had won more often. Also with Royal Panda and there were also problems. But Caro helped me a lot and I got everything. There it was about 25000€. But this time it was a win that I never thought was possible and if I don't get it, it would be the worst April Fool's joke I ever experienced
But just waiting will cost me then already nerves.

Looks like I have to wait and hope!

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gamble1
Icon
Clairy2612 wrote on 04/03/2021 at 20:00: Thank you!
I'm not guilty of anything, I've been playing too long for that and have learned a lot in that time. That's why I never play with bonus for example. Also don't have a joint account or any deposits from other accounts. But unfortunately I have read all the things only after my win and since then I sleep very badly. I had won more often. Also with Royal Panda and there were also problems. But Caro helped me a lot and I got everything. There it was about 25000€. But this time it was a win that I never thought was possible and if I don't get it, it would be the worst April Fool's joke I ever experienced
But just waiting will cost me then already nerves.

Looks like I have to wait and hope!


Voodoodreams is also operated by SuprPlay Ltd

There I have already written something in another thread in relation to NYspins they share the department and apparently they have some work to do which could be related to the e-mail problems

Would me times no head make if you have done nothing wrong you get your money also

Here you can read what is written in the other thread : https://www.gamblejoe.com/forum/casinobeschwerden/nyspins/vorsicht-ny-spins-zahlt-nicht-aus-225689/#p225805

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Bonusbaron
Top Member
I myself have eigendlich made very good experiences with them, well were but only 350€ with 20€ Deposit, but the win was within 10 minutes on Neteller.

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SunSun13
Amateur
With me they have left themselves a little time and thanks to Caro then but everything paid off...that will be fine. But yes... something like that is always extremely exciting;-)

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