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Deposit and withdrawal methods: Verification/payout

Topic created on 20th Aug. 2024 | Page: 1 of 1 | Answers: 6 | Views: 609
MarcF

Verification/payout

20th Aug. 2024, at 06:06 pm CEST#1
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Hey,

I've been registered with Platincasino for a long time. Last week, after a long time, I made a Deposit and won (only 750€).

I verified myself immediately afterwards and this has been going on ever since. Every 3 days I get an e-mail that something has not been accepted, even though it was submitted exactly as listed.

As I've heard so many bad things, I wanted to ask whether I can still expect the money or not?

I had it paid out by instant bank transfer because I can't find a wallet address at bitpanda.

Any opinions/help would be appreciated

Lg, Marc

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Baccarat_Natural_9
Rookie

Verification/payout

20th Aug. 2024, at 08:19 pm CEST#2
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Hello MarcF,

if an online casino is serious, you should definitely get your money. Otherwise, there are forums like this one to point this out to other players. Online Casinos can't afford to do that, because reputation is "EVERYTHING" to them and they should take that very seriously. I am therefore very grateful to GJ for creating a platform for "us" players.

Please keep us up to date.

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Saphira
Expert

Verification/payout

20th Aug. 2024, at 09:53 pm CEST#3
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I think you will get your money from Platincasino. There are already several threads on the subject here, where it usually turns out that there can be longer waiting times if you are not yet verified, but that the payout works in the end. I would still be patient.

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MarcF

Verification/payout

21st Aug. 2024, at 12:37 pm CEST#4
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Saphira wrote on 20.08.2024 at 21:53: I think you will get your money from Platincasino. There are already several threads on the topic here, where it usually turns out that there can be longer waiting times if you are not yet verified, but in the end the payout works. I would be patient.

Hey,


I hope so. But as I said. With all the negative experiences of others and this long processing time, you're in a bad mood.

You don't even get an answer or anything else from them.

Lg

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MarcF

Verification/payout

21st Aug. 2024, at 11:29 pm CEST#5
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Saphira wrote on 20.08.2024 at 21:53: I think you will get your money from Platincasino. There are already several threads on the topic here, where it usually turns out that there can be longer waiting times if you are not yet verified, but in the end the payout works. I would be patient.

So the transfer has now been credited to my account via Nauda Pay, but it's still earmarked. Is that normal?

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Zockerlin3
Rookie

Verification/payout

24th Aug. 2024, at 04:53 pm CEST#6
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Are there still Online Casinos without these crazy rules - 5sec rule max. 1 eur bet etc., where you still have the possibility to pay in and out with paysafe account?

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Saphira
Expert

Verification/payout

24th Aug. 2024, at 06:29 pm CEST#7
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MarcF wrote on August 21st, 2024 at 11:29 pm:

So the transfer has now been credited to my account via Nauda Pay, but it is still earmarked. Is that normal?

Unfortunately, I can't tell you if that's normal. But at least something has finally happened. How are things looking today? Have you received the money now?

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