Twin payout

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mik001

Forum posts: 8 Member since: 28.03.2019

18th Jun. 2020, at 07:53 pm CEST#11

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Have the same problem... Deposit via "Sofort" from 12.06.2020 not arrived. However, I do not get any response from support or iim chat. It always says. Please wait. Have the fear my 400€ ka n I write off. In other forums it is also pointed out that Twin more and more often refuses the payout or very long drags. I will i h the money still get me with Twin deregister. Have no more confidence in the O C.
I will wait until Monday and then contact the official complaint offices.

Greetings M.

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mik001

Forum posts: 8 Member since: 28.03.2019

Twin payout

18th Jun. 2020, at 08:35 pm CEST#12

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Ahso... Addendum... First it said the payment is delayed because of corona... Then the next excuse with "immediately". And now silence in the forest. Looks to me very much like a plan to avoid payouts ... Behind it is probably the hopes that all the win is gambled away again ... But there are still other OCs...

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Rookie

Andreas321

Forum posts: 33 Member since: 31.10.2018

Twin payout

18th Jun. 2020, at 11:49 pm CEST#13

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Liked this post: Jubla2014

mik001 wrote on 18.06.2020 at 20:35: Achso.. Nachtrag.. First they said the payout is delayed because of corona.... Then the next excuse with "immediately". And now silence in the forest... Looks to me very much like a plan to avoid payouts ... Behind it is probably the hopes that all the win is gambled away again ... But there are still other OCs...

Twin is one of the best casinos on the market. Here everyone has still got his money, your 400€ will not be relevant for Twin to use any stalling tactics.

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mik001

Forum posts: 8 Member since: 28.03.2019

Twin payout

19th Jun. 2020, at 09:25 am CEST#14

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OK, if that's the case. How do you explain to me then that after I threatened to complain to MGA yesterday. Within 2 min. 400€ were on my account?

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x****Y

verified

Forum posts: 2.609 Member has been banned

Twin payout

19th Jun. 2020, at 10:18 am CEST#15

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Liked this post: Jubla2014

mik001 wrote on 06/19/2020 at 09:25: OK, if so. Then how do you explain to me that after I threatened to complain to MGA yesterday. Within 2 min. 400€ were on my account?

As if the MGA would do something within 2minutes They need alone already 1day until they manage to log into their email address

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mik001

Forum posts: 8 Member since: 28.03.2019

Twin payout

19th Jun. 2020, at 11:39 am CEST#16

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Please finish reading the sentence before replying..I wrote that I threatened.... Not that I have already complained to the MGA...

Who can read is clearly at an advantage..

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x****Y

verified

Forum posts: 2.609 Member has been banned

Twin payout

19th Jun. 2020, at 11:53 am CEST#17

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mik001 wrote on 06/19/2020 at 11:39 am: Please finish reading the sentence before replying..I wrote that I was threatening.... Not that I have already complained to the MGA....

Those who can read have a clear advantage...

Sorry there I have misread. i go me ashamed

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Anonym

Former Member

Twin payout

19th Jun. 2020, at 12:14 pm CEST#18

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mik001 wrote on 18.06.2020 at 19:53: Have the same problem... Deposit via "Sofort" from 12.06.2020 not arrived. However, I do not get any response from support or iim chat. It always says. Please wait. Have the fear my 400€ ka n I write off. In other forums it is also pointed out that Twin more and more often refuses the payout or very long drags. I will i h the money still get me with Twin deregister. Have no more confidence in the O C.
I will wait until Monday and then turn to official complaints.

Greetings M.

This does not exist, I have made the experience that when deposited via Klarna Sofortüberweisung, it is immediately credited to my player account.All lazy excuses, Klarna has contracts with Online Casinos and guarantees with immediate credit.It is the casino if your money has allegedly not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).

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Jay170601

Forum posts: 1 Member since: 19.06.2020

Twin payout

19th Jun. 2020, at 12:29 pm CEST#19

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Herould wrote on 06/19/2020 at 12:14 PM

This does not exist,I have made the experience that when deposited via Klarna Sofortüberweisung,it is immediately credited to my player account.All lazy excuses,Klarna has contracts with Online Casinos and guarantees with immediate credit.It is up to the casino if your money allegedly has not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).

Are you right👍🏼

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Expert

wettibernd

Forum posts: 1.367 Member since: 07.10.2017

Twin payout

19th Jun. 2020, at 05:05 pm CEST#20

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Herould wrote on 06/19/2020 at 12:14 PM

There is no such thing,I have made the experience that when deposited via Klarna Sofortüberweisung,it is immediately credited to my player account.All lazy excuses,Klarna has contracts with Online Casinos and guarantees with immediate credit.It is up to the casino if your money allegedly has not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).

Is not quite right so. In Germany when someone makes an "Sofort" transfer then it usually runs through Klarna, the money from the account will be booked by Klarna. In Malta Klarna is not active, so the casino only gets a feedback that the money has been debited. Klarna then transfers the money to the Dutch company Adyen and this to the casino. So until the money is really booked at the casino, it can take 3 banking days

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