Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Trustly problems with VR Bank

Topic created on 11th Sep. 2019 | Page: 1 of 3 | Answers: 23 | Views: 12,760
LaHaine95
Rookie
Hello people

i was about to make a Deposit at Trustly Casino Blitzino, when after entering the bank in question (in my case VR Bank) I got the message: " An unknown error has occurred. Our customer service has been informed about the error. Please try again later." came up.

The Live Chat said that there are currently technical issues regarding Trustly deposits via VR Bank, Trustly and the OC's are informed about it and there is no fix date in sight yet.

Do you have the same problem with other banks?

Good evening to you!

This post has been translated automatically

Nick1895
Expert
Have the same problem, both with Klarna, Sofort and Trustly am also with the VR. But probably has nothing to do with casinos in general, can also nothing transfer to Amazon, for example, or pay ... for almost 3 hours now

This post has been translated automatically

Topolina
Rookie
Have the problem with Trustly also and am also at the VR... Sofort loads indeed surprisingly long but after ner felt half an hour and without other problems went the Deposit quite normal...

Is just also stupid in the casinos where you log in with trustly... 🙄🤦🏻♀️

This post has been translated automatically

Topolina
Rookie
Oh, I can pay and transfer via online banking quite normal...

This post has been translated automatically

umfisch
Amateur
With Sofortüberweisung I always end up on the login page, so I can not complete the transfer. Has certainly something to do with what with the PSD2 conversion. I also have to enter a tan every time I want to log in to my bank. Really annoying.

This post has been translated automatically

Melaniemel
Rookie
In the meantime, can someone pay via Trustly again, it doesn't work for me!

This post has been translated automatically

Anonym
Hello

So with me since yesterday at noon nothing more about Trustly. I am also with VR Bank. Had contact with the bank and it is not at the VR Bank. I wanted to log in to Turbo Vegas. In the chat they said only that you should be patient and Trustly would be there. But something is not right. The have already more than 24 hours ne fault...... it goes by the way in no casino by Trustly...
Really annoying

This post has been translated automatically

DaseR92
Amateur
With me, the problem already exists since 08.09.2019. Since then, no Deposit via Trustly possible. Tried at several casinos everywhere the above error.

I had also talked to the support at Videoslots which sent me the following


Good morning xxx!

I am writing to you on behalf of our finance department:

Unfortunately I have to inform you that from now on Trustly is no longer available in Germany. I cannot answer if this is related to the new EU directive. Therefore we have to ask you to make deposits and withdrawals via Sofortüberweisung or Giropay from now on. We apologize for any inconvenience this may cause.

Have a nice day
Johannes S.
Customer Service





This post has been translated automatically

LaHaine95
Rookie

DaseR92 wrote on 12/09/2019 at 14:54: With me, the problem already exists since 08/09/2019. Since then, no Deposit via Trustly possible. Tried at several casinos everywhere the above error.

Had also talked to the support at Videoslots which sent me the following


Good morning xxx!

I am writing to you on behalf of our finance department:

Unfortunately I have to inform you that from now on Trustly is no longer available in Germany. I cannot answer if this is related to the new EU directive. Therefore we have to ask you to make deposits and withdrawals via Sofortüberweisung or Giropay from now on. We apologize for any inconvenience this may cause.

Have a nice day
Johannes S.
Customer Service






Hi DaseR92,


thanks for the info! Let's see how long Klarna or Giropay still hold out / are supported.

This post has been translated automatically

S****8
Be happy ...with every Deposit that is not made, you have already won

According to a banker of the VR Bank from the upper range will probably soon no longer be able to make payments to Online Casinos or institutions that forward that .

The good man sits on the supervisory board ... am curious how that develops

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:12 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately