Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Trustly doesn't get it right and Neteller charges high fees

Topic created on 15th Dec. 2019 | Page: 1 of 1 | Answers: 6 | Views: 2,586
Anonym
Hello humanity,

I can't Deposit via Trustly at Slotsmillion. It constantly says "wrong pin" when I want to do onlinebaking. I know my pin very well and I just do everything with online banking and never entered my pin wrong. I also tried with my password, same story. So stupid and above all totally annoying because there is no instant transfer possible (have already read here there were significant problems with it then isses good that there is not), I am now forced to buy Paysafe cards or register with neteller. With Neteller you have to first deposit there then to the account at SM totally elaborate and Neteller takes money for each deposit that is really not nice. And should I ever be lucky enough to make a withdrawal at SM, I could only do this to my Neteller account and from there to my bank account, this action also costs fees again and proud 7€. Really sucks. Does anyone with Trustly also have such experiences?

This post has been translated automatically

shoxxy
Amateur
Yes

Leave out the last number or letter of your pin number when entering.

I had the same problem. With 'immediately'
My normal pin worked, with Trustly I had to leave out the last letter

This post has been translated automatically

v****2
unusual with the pin...i have already read about it
that with payments with Trustly the money got stuck and
not immediately arrived at the casino but that the pin is rejected
rejected is new to me. I personally had with trustly
never had a problem... for you then remain probably only the
options ecoPayz or credit card.
ecopayz probably also falls flat because there is virtually the same
problem as with Skrill and neteller. i use all options except
all options except skrill and Neteller because i had a lot of problems with them
problems with them. i have and have been using a MasterCard since
mastercard which is the closest thing to a bank account
no fees, is accepted almost everywhere and you only have to
and you only balance your account once a month
once a month...

This post has been translated automatically

Anonym
shoxxy wrote on 12/15/2019 05:01: Yes

Leave out the last number or letter of your pin number when entering.

No chance have already tried everything what a stupid payment method ey

@vomvom12 a credit card I have not MasterCard or Maestro or something is not on my card have a basic account. So I have extra verified with Neteller so that there are no problems

This post has been translated automatically

crystal_machmeth
Experienced
or please write to the german support of trusly
you can write there with a Live Chat from trustly

This post has been translated automatically

Anonym
crystal_machmeth wrote on 15.12.2019 at 08:37: or please write the german support of trusly
you can write there with a Live Chat from trustly

I have looked on the internet and I can't find anywhere a contact form in German let alone any chat. I can English but I can better German and I want to understand it properly. Have honestly also no Bock forever to look around in nem other casino I could transfer via Trustly and the support of SM sees of course again the existing problem with everyone else instead of with itself

This post has been translated automatically

MarcT22186
Expert
Spontimonti wrote on 20/12/2019 at 21:41
I looked on the internet and I can't find anywhere a contact form in German let alone any chat. I know English but I can just better German and I want to be able to understand it properly. Have honestly also no Bock forever to look around in nem other casino I could transfer via Trustly and the support of SM sees of course again the existing problem with everyone else instead of with itself.

Probierst times here:
https://trustly.net/support/technical-questions - under Contact

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 07:10 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately