Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Trustly deposit not posted to player account

Topic created on 28th Oct. 2019 | Page: 1 of 1 | Answers: 9 | Views: 6,425
Patryczek
Rookie

Trustly deposit not posted to player account

28th Oct. 2019, at 07:25 pm CET#1
0 Likes

Nobody has liked this post so far
Hello all together!

I made two deposits today at CasinoClub via Trustly. Both transfers, once 80€ and once 50€, were executed, but the money was not credited to my player account as usual. I then contacted my VIP advisor at CasinoClub and he said that according to the finance department there are problems with Trustly and the Deposit is a bit delayed. However, that was several hours ago

Have you ever had something like this with Trustly and when can you expect the money? It annoys me. Are 130€ and had me looking forward to playing.

Kind regards

This post has been translated automatically

mk5jas
Amateur

Trustly deposit not posted to player account

28th Oct. 2019, at 07:38 pm CET#2
0 Likes

Nobody has liked this post so far
I already had, with me Trustly has transferred the money back to the account. Has taken about 3 days until it was there. Info on this was neither from the casino nor trustly. Is already something ago and was at Videoslots

This post has been translated automatically

Patryczek
Rookie

Trustly deposit not posted to player account

28th Oct. 2019, at 07:44 pm CET#3
0 Likes

Nobody has liked this post so far
How annoying is that, please? You could also be kept up to date... And why did they then charge it back to the account instead of executing the transfer?

This post has been translated automatically

mk5jas
Amateur

Trustly deposit not posted to player account

28th Oct. 2019, at 08:30 pm CET#4
0 Likes

Nobody has liked this post so far
I didn't ask about this because it's quite normal. If you have problems with a payment at the bank, they also book it back before it disappears somewhere in nirvana
Simply Deposit again and good. Or even better see it as a sign not to gamble money 😂

This post has been translated automatically

Patryczek
Rookie

Trustly deposit not posted to player account

29th Oct. 2019, at 01:03 am CET#5
0 Likes

Nobody has liked this post so far
Yes, you're right again. 😅 Find such a thing only annoying, but can just happen. As long as my money does not disappear completely, everything is good. 😊

This post has been translated automatically

Topolina
Rookie

Trustly deposit not posted to player account

29th Oct. 2019, at 04:56 am CET#6
0 Likes

Nobody has liked this post so far
Had that with Trustly also already, have me there also really mega upset, because it was a Friday evening... Monday was then only my money in the casino 😤 the second time it was a Wednesday, there was the money then Thursday morning there... Since then I pay only in the very, very extreme emergency times 20-30 euros via trustly, but normally try to avoid the juice store 😤😤😤

This post has been translated automatically

Patryczek
Rookie

Trustly deposit not posted to player account

29th Oct. 2019, at 09:06 am CET#7
0 Likes

Nobody has liked this post so far
I never had any problems with Trustly until yesterday, but this really annoys me. Is also still not credited to the player account. I'm curious how long it will take. I will now also avoid the...

This post has been translated automatically

Patryczek
Rookie

Trustly deposit not posted to player account

29th Oct. 2019, at 11:49 am CET#8
0 Likes

Nobody has liked this post so far
Now I was told by the OC that the problem with Trustly continues and they have already inquired twice there where my transfer remains, but so far no feedback. Class 🙄

This post has been translated automatically

Nienchen1980
Amateur

Trustly deposit not posted to player account

29th Oct. 2019, at 06:14 pm CET#9
0 Likes

Nobody has liked this post so far
I have had this problem twice as well. The money was in the casino account after 2 or 3 days.

This post has been translated automatically

Patryczek
Rookie

Trustly deposit not posted to player account

29th Oct. 2019, at 07:14 pm CET#10
0 Likes

Nobody has liked this post so far
Really strange. Now CasinoClub was so accommodating and has advanced me the money from the casino, because my Deposit has not yet arrived. So I find the customer service at CasinoClub eh 1A

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 03:26 pm CET

Watch-out
0
Gossip
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately