Deposit and withdrawal methods: Trust Wallet (Page 2)
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Trust Wallet
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I never play with Bonuses or free spins and if I have to, I set the account to 0 before depositing.
My question was do I need to have deposited with crypto before I had the win or can I Deposit with 130k in account once with crypto and then withdraw everything above that?
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Trust Wallet
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Phew had another scare moment for a second haha
That's different from casino to casino some want that some don't itch if it's cryptos there I would best ask the support or just try it if they need something they will get back to you
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Trust Wallet
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Apparently it doesn't work.
Your withdrawal request has been rejected because the payment option you wish to withdraw to is not the primary option you use to Deposit funds into your account. Please resubmit the request using your primary deposit option. For more information, please contact customer service.
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Trust Wallet
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At some casinos, unfortunately, the withdrawal method must be the same as the deposit method. But you could tell support that it is illegal in Germany to gamble at casinos without a license and that your bank will report you. And ask if it is ok to pay out the money to a different withdrawal method.
P.s. I won something at PlayBoom a few weeks ago and they absolutely want me to pay the money out to a German bank account. I told them as above and then everything was ok. Funnily enough, I deposited the money via crypto and also paid it out via crypto, they simply refused and I would have to pay the money out to a German bank account. But since I told them that, the payouts to crypto are working again, strangely enough ...
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Trust Wallet
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That's interesting. I wonder if they would have accepted Revolut as a bank? It's not a DE bank, but maybe another way to pay out to a bank account.
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Trust Wallet
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No. After my payout to crypto wallet was rejected, I then specified my Revolut bank account, which was also rejected and they said only to a DE bank account.
Only then did I tell them what I wrote above and later I received another email saying that I could pay out to the Revolut account next time. But I paid the money out to my crypto wallet again anyway and it worked afterwards. Yesterday I paid out 500 euros again with a 50 euro depositor to Trust Wallet and yesterday evening the money was already there, no more problems like before. No idea why all of a sudden only bank account in Germany ^^
P.s. see here, 2 times my payout was canceled
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Trust Wallet
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So it has something to do with the payment Provider, as you can read in the e-mail about the cancellation. But why it suddenly works with crypto again remains a mystery to us ^^
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Trust Wallet
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Trust Wallet
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That's what I thought too... Above all, they rejected the payout again today.
Your withdrawal request has been rejected. Please note that according to our Terms and Conditions, withdrawals are only permitted in cases where the customer uses the same payment method with which they previously made a depositor, except in the case of PaySafe and MasterCard deposits. Please request a new withdrawal using the same payment method you deposited with or contact customer support for more information.
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Trust Wallet
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I have been waiting exactly 7 days for my 3000€ win. According to them, everything has been checked and settled. Only my money has not arrived in my account. What should I do?
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Trust Wallet
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Why don't you get the blockchain transaction ID? Then you can see what the status actually is. Don't think it's because of TrustWallet.
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Trust Wallet
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ilo030ilo
Thank you. The money has just arrived
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