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Deposit and withdrawal methods: Transfer MiFinity to VIP status. Your experience which documents are accepted?

Topic created on 26th Jun. 2022 | Page: 1 of 1 | Answers: 9 | Views: 2,131
Malganes
Top Member

Transfer MiFinity to VIP status. Your experience which documents are accepted?

26th Jun. 2022, at 03:26 pm CEST#1
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It has hit me now too and I have almost reached my account limit at MiFinity. I have already uploaded some documents. Some of them were accepted and others rejected.
By mail then asked again, which documents are still needed to upgrade my account to VIP status.

Here is an excerpt from the e-mail from MiFinity:
Dear xxxxx xxxxxx,

please note that the documents uploaded as proof of income were rejected because they were incomplete.

In order for us to review your account for limit increase and move your account to VIP status, please provide us with the documents requested below.

- Copies of your last 3 pay stubs confirming your income or Source of Funds used for the account

If you are unemployed, self-employed, retired, or a business owner, you will be required to provide additional documents verifying your source of income.
Documents include, but are not limited to, official certifications:
Government or private pension
Gambling or lottery winnings
Income from investments or the sale of stocks
Income from the sale of real estate
Proceeds from private settlements
Proceeds from Insurance payouts


- 1 x recent bank statement showing deposits/withdrawals to your MiFinity account that meets the following requirements:

Bank statement on bank letterhead showing the following:
1. Bank name or logo
2. IBAN or account number
3. Name and surname of the MiFinity account holder
4. Account statement showing some activity on the account



However, I have a problem with fully disclosing and submitting to them as proof of income my last 3 pay stubs, or something else of that nature.
Then ask for another recent bank statement, showing deposits/withdrawals to my MiFinity account, and it includes some activity on the account.

Unfortunately, my bank statement contains very few deposits and withdrawals related to MiFinity and, accordingly, very little account activity.
This is because the funds that have flowed are exclusively wins from casinos and 90% of those are from Dama N.V. and the rest are from other casinos.
So in that sense, if you will, it's all just play money (wins from casinos), which I Deposit back into casinos to gamble.

And now my questions to you:
What does MiFinity accept as proof of income?
How should I prove to them that the money is actually only wins from casinos?

Many thanks in advance for your help

This post has been translated automatically

Krabbenburger
Experienced

Transfer MiFinity to VIP status. Your experience which documents are accepted?

26th Jun. 2022, at 04:14 pm CEST#2
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Malganes wrote on 26.06.2022 at 15:26: It has hit me now too and I have almost reached my account limit at MiFinity. I have already uploaded some documents. Some of them were accepted and others rejected.
By mail then asked again, which documents are still needed to upgrade my account to VIP status.

Here is an excerpt from the e-mail from MiFinity:
Dear xxxxx xxxxxx,

please note that the documents uploaded as proof of income were rejected because they were incomplete.

In order for us to review your account for limit increase and move your account to VIP status, please provide us with the documents requested below.

- Copies of your last 3 pay stubs confirming your income or Source of Funds used for the account

If you are unemployed, self-employed, retired, or a business owner, you will be required to provide additional documents verifying your source of income.
Documents include, but are not limited to, official certifications:
Government or private pension
Gambling or lottery winnings
Income from investments or the sale of stocks
Income from the sale of real estate
Proceeds from private settlements
Proceeds from Insurance payouts


- 1 x recent bank statement showing deposits/withdrawals to your MiFinity account that meets the following requirements:

Bank statement on bank letterhead showing the following:
1. Bank name or logo
2. IBAN or account number
3. Name and surname of the MiFinity account holder
4. Account statement showing some activity on the account



But I have a problem with fully disclosing and submitting to them as proof of income my last 3 pay stubs, or something else of that nature.
Then ask for another recent bank statement, showing deposits/withdrawals to my MiFinity account, and it includes some activity on the account.

Unfortunately, my bank statement contains very few deposits and withdrawals related to MiFinity and, accordingly, very little account activity.
This is because the funds that have flowed are exclusively wins from casinos and 90% of those are from Dama N.V. and the rest are from other casinos.
So in that sense, if you will, it's all just play money (wins from casinos) that I Deposit back into casinos to gamble.

And now my questions to you:
What does MiFinity accept as proof of income?
How should I prove to them that the money is actually only wins from casinos?

Many thanks in advance for your help

So when I took the exam there it was pretty straightforward .
I think it should be enough if you send them screenshots of your withdrawals in the Dama casinos .
I sent them deposit statements with dividends received at the time but casinos wins should accept them as well .

This post has been translated automatically

Malganes
Top Member

Transfer MiFinity to VIP status. Your experience which documents are accepted?

26th Jun. 2022, at 04:35 pm CEST#3
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And how should the screenshots look like? In the casino account just take a screenshot of the withdrawal in transactions?

This post has been translated automatically

Krabbenburger
Experienced

Transfer MiFinity to VIP status. Your experience which documents are accepted?

27th Jun. 2022, at 12:59 pm CEST#4
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Malganes wrote on 26.06.2022 at 16:35: And how should the screenshots look like? In the casino account just take a screenshot of the withdrawal on transactions?

That's how I would do it . Should actually accept them . If possible try to show only the withdrawals with a filter ( hide Deposit if you deposited with another deposit method )
If not they will write you in what form they accept it .

This post has been translated automatically

Malganes
Top Member

Transfer MiFinity to VIP status. Your experience which documents are accepted?

27th Jun. 2022, at 02:47 pm CEST#5
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I took screenshots of some payouts last night and sent them to them. Let's see if they accept it that way and how long it takes to process. Thanks again for your help

What is annoying about MiFinity is that there is no live chat. Everything is always by email only.

This post has been translated automatically

Malganes
Top Member

Transfer MiFinity to VIP status. Your experience which documents are accepted?

30th Jun. 2022, at 02:30 pm CEST#6
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As for the support of MiFinity, is really under all sow, if I may say so ^^
It runs as already said everything only about e-mail support. Probably they don't have a Live Chat on purpose, so that they don't get bombarded with requests and then have to answer as quickly as possible. So they can take as much time as they want to process the requests via e-mail support. A live chat also costs them extra money.

I have been waiting for 8 days for my account to be upgraded to VIP status. Several documents have already been uploaded, some of them accepted and others rejected. Which documents have been accepted and which have been rejected can only be seen when you log in to your account. You don't get a reason why documents are rejected or incomplete.

You have to contact the support by e-mail, where you have to wait 3 days or more for an answer. And then comes from them as an answer, which documents are still needed and nothing more.

This post has been translated automatically

MasterChiefKief
Expert

Transfer MiFinity to VIP status. Your experience which documents are accepted?

30th Jun. 2022, at 11:51 pm CEST#7
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Malganes wrote on 30.06.2022 at 14:30: As for the support of MiFinity, is really under all sow, if I may say so ^^
It runs as already said everything only about e-mail support. Probably they don't have a Live Chat on purpose, so they don't get flooded with requests and have to answer as fast as possible. So they can take as much time as they want to process the requests via e-mail support. A live chat also costs them extra money.

I have been waiting for 8 days for my account to be upgraded to VIP status. Several documents have been uploaded, some of them accepted and others rejected. Which documents have been accepted and which have been rejected can only be seen when you log in to your account. You don't get a reason why documents are rejected or incomplete.

You have to contact the support by e-mail, where you have to wait 3 days or more for an answer. And then comes from them as an answer, which documents are still needed and nothing more.

I have also waited I think 10 days until they have contacted me. But if everything is through, haste first rest

This post has been translated automatically

Anchen2205

Transfer MiFinity to VIP status. Your experience which documents are accepted?

22nd Jul. 2022, at 05:34 pm CEST#8
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I've been waiting 4 weeks for my account to finally reach VIP status so I can get my money. 3000 Euro are on it. Documents have now all been approved, but it does nothing else. No answer from support, nothing. I do not know what to do anymore. Does anyone have any advice or can tell me how long it will take.

This post has been translated automatically

Max_Bet
Expert

Transfer MiFinity to VIP status. Your experience which documents are accepted?

23rd Jul. 2022, at 06:51 pm CEST#9
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I have a small problem with MiFinity. A fine service but they want a completely clean account statement where nothing is blackened to verify my address & account... I have already written to them that they can forget it & deactivate my account...

This post has been translated automatically

Max_Bet
Expert

Transfer MiFinity to VIP status. Your experience which documents are accepted?

23rd Jul. 2022, at 07:05 pm CEST#10
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Max_Bet wrote on 23.07.2022 at 18:51: I have a small problem with MiFinity. Ansich a fine service but they want from me nen completely clean account statement so where nothing is blackened to verify my address & Kto.... Have already written to them that they can forget it & deactivate my account...

Can no longer edit sorry for double post.


In the AGB `s for Verification is sufficient The legible address and the IBAN. Both are readable even if the sales are blacked out. No other payment service Provider such as Neteller, myPaysafeCard, Skrill, etc. has ever made problems.

This post has been translated automatically

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