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Deposit and withdrawal methods: The latest cracker - this time from Guts (Page 2)

Topic created on 28th Nov. 2018 | Page: 2 of 4 | Answers: 38 | Views: 7,197
Latino
Experienced
@Harmony:
But ask the support for the corresponding paragraph in the law - if you have to follow the law then they should be able to tell you the corresponding passage.
But as Knochen and Begbie have already written it will probably not help you

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Anonym
Guys, you are absolutely missing the point or not understanding the context

Point 1: The support didn't explain anything to me. He didn't answer my question and gave me a choice: Either you do it the way we want it (right or not is a moot point and not of interest right now) or you don't get anything from us. An explanation would have been, if he had provided me with the legal situation for viewing. Tomorrow Daniel comes and accepts only registrations in the forum if the corresponding user is digitally photographed, the ID is requested for identity Verification and in addition still a hand money of 100 euros. You will do that too? And only because Daniel tells you that there is a new registration law. Do you then accept everything without perhaps informing yourselves?

Another example: You go to the electronics store you trust and pay for your goods there and go to the goods issue. There, a nice gentleman comes around the corner and gives you the choice: Either we can bang your girlfriend or there are no goods.

Another example: You get a gun held to your head by a stranger on the street with the friendly request that you please give him your PIN, your smartphone, your credit cards and the available cash and the keys to your car. Only then will he give you your life.

Awesome example and also exaggerated, of course, but all examples have a tiny hint of blackmail.

Point 2: I am repeating myself here for the third time. It serves as a warning. NOTHING and purely no other intention I wanted to aim with it. Some really have the talent not to understand the content and go here regularly the users with Mimimimimi

@Begbie
No Strommitschwimmer but comply with all requirements because it can not be avoided? Do you notice yourself what? It can be avoided... definitely. Just stop depositing there and play. Do you notice anything else? Right, the post is exactly to warn people if they care about at least a little spark of privacy. That is, if you still have any in today's virtual and digital world.

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Anonym
Latino wrote on 29.11.2018 at 12:05 pm: @Harmony:
Ask the support for the corresponding paragraph in the law - if you have to follow the law then they should be able to tell you the corresponding passage.
But as Knochen and Begbie have already written it will probably not help you


@Latino
I can see that you at least get it what this is about. That is exactly the crux of the matter. I asked for the explanation and was shot down on the grounds that this is non-negotiable and due to the high volume of chat, my "cooling off period" is limited. That being said, I only went along with the crap so I could post it here and warn users. Otherwise there would have been this one 🖕🏼

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K****t
At least according to German case law, unredacted account statements may only be requested in cases of suspected manipulation/violation of the Money Laundering Act. Unless a credit institution asks for account statements, in which case they must also be provided unredacted.
Other institutions must definitely have a suspicion to make this demand.

German law does not apply to OCs because they do not have their licenses here.
They know this, of course, and mercilessly put their customers on the spot.
Until a while ago, it was also a punishable offense in Germany to make and send a copy of an ID card. Nevertheless, it was constantly demanded by OCs
Countless players made themselves liable to prosecution as a result until 2018.
And who actually knows what is done with the sensitive data and photographed persos?

I am completely on your side, Harmony
That you warn and criticize has nothing to do with "typical German" or other nonsense. It is simply sensitive and private data, which is absolutely none of an OC's business, as long as the customer is not involved in criminal activities and, best of all, is wanted internationally.
Any data protection officer would bite the edge of the table and pull his hair out.

Right, don't play there anymore, you're absolutely right.

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Anonym
Yes typical

As always, any action by Online Casinos, no matter how brazen, is talked up.

It would be something gaaanz other casinos would make such demands if you only deposit.
Such demands come but always only when you request a payout.
If the TE now pays in 50,000 and dutifully loses no one comes from the casino and asks about money laundering laws. Which is absolutely moronic anyway
How you can defend something like that is a mystery to me.


And what does the whole thing have to do with Player protection if you step on the player's feet exactly when he wants to pay out.
By the time this has been cleared up, the player has often already gambled everything away. That is the only reason why this is done and that is exactly the opposite of player protection
Player protection would be to verify before the first deposit. Player protection would be to set a maximum Deposit limit for each player.
Player protection is not making problems every time a player wants to make a withdrawal

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Knochen
Elite
Random wrote on 11/29/2018 at 3:54 pm: Yes typical

As always, any action by Online Casinos, no matter how cheeky, is talked up.

It would be something gaaanz other would casinos make such demands if you only deposit.
Such demands come but always only when you request a payout.
If the TE now pays in 50,000 and dutifully loses no one comes from the casino and asks about money laundering laws. Which is absolutely moronic anyway
How you can defend something like that is a mystery to me.


And what does the whole thing have to do with Player protection if you step on the player's feet exactly when he wants to pay out.
By the time this has been cleared up, the player has often already gambled everything away. That is the only reason why this is done and that is exactly the opposite of player protection
Player protection would be to verify before the first deposit. Player protection would be to set a maximum Deposit limit for each player.
Player protection is not making problems every time a player wants to make a withdrawal.

You're right, the mistake is that the casinos do not ask when depositing large sums but only when it comes to withdrawal. As far as player protection is concerned, I think it's actually okay to ask about a player's income and assets to make sure they don't lose their house and home. Now apart from the fact that this is not the reason for such a request in 90% of casinos, theoretically I find it justifiable. I would prefer a casino to react to a player losing control and depositing a large part of his money and then blocking it and refunding a part of it. Of course, it is clear that this is not the case

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Anonym
Bone wrote on 29.11.2018 at 16:10
You are right, the mistake is that the casinos do not ask when depositing large sums but only when it comes to withdrawal. As for Player protection, I think it's actually okay to ask about a player's income and assets to make sure they don't lose house and home. Now apart from the fact that this is not the reason for such a request in 90% of casinos, theoretically I find it justifiable. I would prefer a casino to react to a player losing control and depositing a large part of his money and then blocking it and refunding a part of it. Of course, it is clear that this is not the case.

That's what I meant. If you would do all this in advance, you could understand it somehow.
But since this procedure is always associated with an outstanding payout, it is clear what they want to achieve.
It would be nice if casinos would follow a moral ethic, but since we all know that this is not the case, I think we are talking past the issue.

You can not say that you can understand the action of the casino somewhere because it is purely theoretically good should make the player protection. But the reality is now times quite different. Player protection is taken here as a pretext and at the same time you do but exactly the opposite because the player then often loses his money again in the waiting time.
The casinos live on addicted people who lose house and yard and they know that. And exactly this circumstance they use with such chicaneries only more, which makes the procedure only still more abominable.
This is like taking political opponents into custody for '' own protection''. Just as moronic and obvious is such action of the casinos.

Therefore I find it absolutely not ok in a public forum such a procedure in any way to talk nicely.
We all know how casinos act and especially when they act and how.
And it all boils down to the fact that everything is OK as long as you Deposit, no matter how much. And that they try to prevent or delay withdrawals and then pseudo reasons are cited such as player protection or money laundering laws.

We should not indirectly support something like this by trying to find something positive. Because if you look at the motives of the casinos then it is immediately clear why they are doing this. And these motives are morally absolutely reprehensible. They speculate precisely on the gambling addiction.

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Anonym
@Random

It's nice that we agree on this topic
You have brought it wonderfully to the point. There are smart people in the finance and marketing departments. They are trained for such situations and use every loophole to influence the player so that he may cancel in the end and gamble everything away. And they do this with extortionate means.

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Knochen
Elite
Random wrote on 11/29/2018 at 4:38 pm
That's what I meant. If you would do all this in advance you could understand it somehow.
But after this procedure is always associated with an outstanding payout, it is clear what you want to achieve.
Of course, it would be nice if casinos would follow a moral ethic, but since we all know that this is not the case, I think we are missing the point.

You can not say that you can understand the action of the casino somewhere because it is purely theoretically good should make the player protection. But the reality is now times quite different. Player protection is taken here as a pretext and at the same time you do but exactly the opposite because the player then often loses his money again in the waiting time.
The casinos live on addicted people who lose house and yard and they know that. And exactly this circumstance they use with such chicaneries only more, which makes the procedure only more abominable.
This is like taking political opponents into custody for '' own protection''. Just as moronic and obvious is such action of the casinos.

Therefore I find it absolutely not ok in a public forum such a procedure in any way to talk nicely.
We all know how casinos act and especially when they act and how.
And it all boils down to the fact that everything is OK as long as you Deposit, no matter how much. And that they try to prevent or delay withdrawals and then pseudo reasons are cited such as player protection or money laundering laws.

We should not indirectly support something like this by trying to find something positive. Because if you look at the motives of the casinos then it is immediately clear why they are doing this. And these motives are morally absolutely reprehensible. They are speculating on the gambling addiction.


As far as I know, there have been cases in which casinos have intervened when a player has deposited without control, even without a pending payout. The problem is simply that deposits are processed automatically and not manually confirmed by a human. The protection mechanisms are far from mature. Now on the concrete example of Harmony I really do not want to get too close, because I do not know his circumstances: The player describes here of two different casinos with which he has problems and in both he has deposited within a short time several thousand euros? (at least that's how I remember it)

No matter how much was won before, there is obviously at least the suspicion of problematic gambling behavior and the casino should intervene. The way is of course shitty and also the timing. I honestly do not know if the casino may request such a screenshot. If so, they would have to invoke a European money laundering law, but I don't really feel like researching paragraphs at the moment. I think this issue is quite simple: Either they are allowed to do it by law, in which case they are entitled to it, or they are not allowed to do it, in which case they will not get away with it. Maybe they even HAVE to by law and other, in this case even less reputable casinos, do not comply? Pure harassment of players I would not suspect at GUTS first, the group is large, serious and internationally one of the largest players in the casino business. They still have brands outside of Germany, but with Rizk, Guts and Highroller alone, they are already well represented in Germany.

Whether one finds the whole thing good or bad is actually a question of political attitude. In a liberal system it is nobody's business how much money you have in your account. In a social system, gambling is probably a bit different, since a Gambling addiction creates a problem for society as a whole

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Anonym
Is not correct. I have deposited exactly 150 euros at GUTS. Just wanted to check, but I can no longer log in to GUTS. Have probably blocked me 😂
In the Skrill account I could then look it up exactly. Would anyone like to request documents for proof

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