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Deposit and withdrawal methods: Sunmaker Payout

Topic created on 03rd Dec. 2018 | Page: 1 of 2 | Answers: 15 | Views: 5,756
Femel
Rookie

Sunmaker Payout

3rd Dec. 2018, at 10:00 pm CET#1
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Hi there,

i played at sunmaker over the weekend
Have deposited there a total of 200 € via SOFORT/Klarna. 100 € via my account and 100 € via the account of my girlfriend (was her idea to shoot in there another 100 €) for which I have but a hochstoffizielle power of attorney. Confirmed by the bank and also girocard/KK from the bank for this account in my name. I have requested there 350 € for payment. Do you think it comes to problems? Have yesterday requested the payout and it is still at "in process". Once I had 30 € paid out, which was already the next day on the account. Therefore, I am now a little worried
Does it make sense to do the Verification in anticipatory obedience? I have already scanned: my ID card, the letter of authorization in my name from the bank and also the Girocard with my name and account number from my girlfriend.

Kind regards

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M****3

Sunmaker Payout

3rd Dec. 2018, at 10:11 pm CET#2
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Femel wrote on 03/12/2018 at 22:00: Hallöle,

i played at sunmaker over the weekend
Deposited there a total of 200 € via SOFORT/Klarna. 100 € via my account and 100 € via the account of my girlfriend (was her idea da another 100 € reinzuschießen) for which I have but a hochstoffizielle power of attorney. Confirmed by the bank and also girocard/KK from the bank for this account in my name. I have requested there 350 € for payment. Do you think it comes to problems? Have yesterday requested the payout and it is still at "in process". Once I had 30 € paid out, which was already the next day on the account. Therefore, I am now a little worried
Does it make sense to do the Verification in anticipatory obedience? I have already scanned: my ID card, the letter of authorization in my name from the bank and also the Girocard with my name and account number from my girlfriend.

Kind regards

Just wait until tomorrow at noon when I ask the support why they do not pay out but actually there could be problems because they do not know that you have the power of attorney on the account or access there may be

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Anonym

Sunmaker Payout

3rd Dec. 2018, at 10:13 pm CET#3
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It would have been smarter if your girlfriend had her own account and deposited with her account.

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Femel
Rookie

Sunmaker Payout

3rd Dec. 2018, at 10:22 pm CET#4
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Yes that is correct. Would certainly have been more sensible... Annoys me also... Because the 100 € were shot after, when I had already won (200 € +)... Now it happened so. But I mean I have all payments perfectly legal legitimized. I am an authorized representative, have access to the account and can also prove all this. Next time I will not be so stupid...

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Anonym

Sunmaker Payout

3rd Dec. 2018, at 10:37 pm CET#5
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Femel wrote on 03/12/2018 at 22:22: Yes that's right. Would have been certainly more sensible... Annoys me also... Because the 100 € were shot after, when I had already won (200€+)... Now it happened so. But I mean I have all payments perfectly legal legitimized. I am an authorized representative, have access to the account and can also prove all this. Next time I will not be so stupid...


I'm not sure but I think that the payer must be the same to whom the account runs, but wait and see what happens, more you can not do anyway...

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Femel
Rookie

Sunmaker Payout

3rd Dec. 2018, at 10:42 pm CET#6
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Well, it should be transferred to the account from which several deposits have already been made. A total of 300 € - 100 € come from another account. The account to which it should go is entirely mine and also runs under my name

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Falko
Icon

Sunmaker Payout

3rd Dec. 2018, at 10:48 pm CET#7
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Femel wrote on 03/12/2018 at 22:22: Yes that's right. Would have been certainly more sensible... Annoys me also... Because the 100 € were shot after, when I had already won (200€+)... Now it happened so. But I mean I have all payments perfectly legal legitimized. I am an authorized representative, have access to the account and can also prove all this. Next time I will not be so stupid...


Since you can be happy that you are here at Sunmaker.In almost all other casinos you would have to write off your win now.Sunmaker but can talk to him in such a matter, will also point out to you again that you are more careful in the future and never Deposit from an account which is not your own. How do I get on it? I read for a long time here at Gamblejoe with and there have been many players who have deposited from other accounts.What I have read here, casinos all insisted on their terms and conditions these people did not get their winnings, only at sunmaker these people were lucky were admonished but got their money. That's why the payout process is now taking longer.I think you still get your money paid out.

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HopfenGamble
Experienced

Sunmaker Payout

4th Dec. 2018, at 08:30 am CET#8
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Also, I rather assume that you have to "briefly explain", but sunmaker in the end you will pay out the money. As the previous speaker said, there are other casinos that are not exactly customer-friendly I in your place would wait today still a bit.

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upola
Legend

Sunmaker Payout

4th Dec. 2018, at 10:24 am CET#9
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I can not understand.
You know that you can not Deposit with another account, and do it anyway.

** head shake **

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Femel
Rookie

Sunmaker Payout

4th Dec. 2018, at 11:03 am CET#10
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Who says I knew that? No, I honestly didn't know that. I only informed myself because it took longer than usual and found that as a reason.
I also find it extremely idiotic: a Deposit with foreign accounts/KK can be blocked just as easily as a withdrawal.

But thanks for your "tip" **headshake**

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