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Deposit and withdrawal methods: Sunmaker, 'forcing' me to PayPal payout

Topic created on 09th Feb. 2019 | Page: 1 of 1 | Answers: 2 | Views: 1,515
SympathicBoy
Rookie
Hello dear ones,

I have the following problem:
At sunmaker I have properly abgecasht (from 100€ became 2300€). These I also wanted to have paid out as I have deposited the 100€ via Trustly. Now I was 2x the payout denied without comment. Only in the Live Chat they told me I had to pay out at least 1093€ via PayPal. Since I deposited there in the past for 1500€, but only 500€ have paid out. That would have to balance out according to the Money Laundering Act. Can someone help me who may have had similar disputes? For evt. questions I am of course ready.
Kind regards Kay

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glutrot
Rookie
These are the actual guidelines and "yes" they can handle it that way. Do you have problems with PayPal or why do you refuse so strictly against this payout method. You could now also 23 days in a row 100 € via Trustly pay out. With smaller payout amounts they make less stress because of the money laundering law. I would try it with 400 € per day. Otherwise, tell them that you no longer have the account with Paypal and for this reason have deposited via Trustly and therefore can only withdraw in this way

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SympathicBoy
Rookie
Currently I have no problems with PayPal but a long time ago already. For this reason, I do everything through Trustly had no stress there yet. I would not have deposited if I knew that they could force me to another payout option. Well the Gelduld to withdraw 23x 100€ I would have, but then I take probably or via PayPal. However, it says in their terms and conditions if you close your account you would get it back on the Deposit way 🤔

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