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Deposit and withdrawal methods: Sunmaker a bit confusing to get the money...

Topic created on 01st Jul. 2018 | Page: 1 of 3 | Answers: 26 | Views: 7,850
andy1982nrw
Rookie

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 01:35 pm CEST#1
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Hello dear people and good morning
I am the new and my name is Andi,

after I have been reading here interested for a long time I decided to register to be able to talk.

I have among other things the last time a little more played at sunmaker
Have about April always deposited with Skrill because I also have the MasterCard and so everything works great in any casino.
Had also won with 10€ Deposit around the 140€ and pay out without problems.
It was probably about 5 deposits with Skrill.

Then I was surprised from May that Skrill had disappeared request to the chat did not bring much "would be available again shortly"
From May I then with PayPal but always only a few € euro deposited a total of only 19.50 € (information according to Sunmaker chat)
In June I saw a new Provider "Muchbetter" where you can simply register by cell phone
So app installed badge photo made and off it went ready to use
20€ total deposited 230€ total won now I wanted my money of course also prefer to withdraw.

First withdrawal request made the next morning my balance but was booked back to my Sunmaker account.
Request in chat was "You must pay at least 19.50€ via Paypal the rest you can pay out with "Mutchbetter".
Ok so I split the request the same way. 180,00€ also arrived at mutchbetter, the rest unfortunately back on my Sunmaker account.
Demand again in the chat: Has been rejected by Paypal
I must say I do not use Paypal or almost never it is not verified payments I could however always receive only aufeinmal from Sunmaker not. Then I have more or less fortunately played a bit further with the remaining money (which I have lost) then I have divided in several steps 80€ deposited via Mutchbetter and got yesterday nen shock I have won a little over 800€ so good so great I have never won more than 200€ in my life

Now the problem, I have to test 30€ withdraw on Paypal that was yesterday I'm afraid that these will be rejected again
So I do not know how to get my money, the chat is not interested I should talk to Paypal.
I can pay out neither by Trust (transfer) nor by Mutchbetter although I have paid in with it clearly more.
Maybe someone of you has advice for me, what I could do I would e.g. the Paypal account also delete because I do not want to have the complete money on paypal
Preferably on skrill but they have thrown out for whatever reason, and with mutchbetter they are also querulous ...




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M****3

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 01:39 pm CEST#2
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So I have deposited at sunmaker via PayPal and could also move out without any problems I do not know why PayPal makes you there problems it can not be Sunmaker if you want I can also offer you help in this regard if you are interested write me a private message

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andy1982nrw
Rookie

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 02:06 pm CEST#3
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According to sunmaker PayPal rejects the payment, but I'm still waiting to see what happens to my test 30€ whether the payout works this time after I would have to be smarter
I just can not understand what this is supposed to I have deposited with mutchbetter and want to get my money with it at other casinos that was never a problem always the method you have taken to Deposit, not ALL that you have used at some point

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M****3

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:31 pm CEST#4
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And can you cash out through another PayPal account?

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Knochen
Elite

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:33 pm CEST#5
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Is your PayPal account verified? I have deposited my bank account, then PayPal transfers a minimum amount of cents and then everything worked. Have you already gone through this process? If not, I would do that first.

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M****3

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:45 pm CEST#6
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Knochen wrote on 01/07/2018 at 18:33: Is your PayPal account verified then? I deposited my bank account at the time, then PayPal transfers a minimal amount of cents and everything worked after that. Have you already gone through this process? If no I would do that for now.

I have verified PayPal at that time immediately because I was shopping at Amazon before

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andy1982nrw
Rookie

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:50 pm CEST#7
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Still nothing has happened because of the further payout to test 30 €. was not yet transferred so I can not foresee how it goes
@Knochen, the truth is my account was canceled at that time have opened a new with my real data end of last year but never verified because I thought payments I can still receive and send
If I would do the Verification I think they would close the account

What annoys me personally is that you make everything dependent on PayPal accepting the payment even though that is only one of several Deposit options I have used

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M****3

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:56 pm CEST#8
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Why did you not ask sunmaker at that time whether you can have your old account again because normally the old account is no longer available to you but for the

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andy1982nrw
Rookie

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 06:59 pm CEST#9
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I have never played with my old PayPal account at Sunmaker... only with the "new" therefore that would unfortunately also bring nothing
Had you just left Skrill as a payment method there would never have been any problems.

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Anonym

Sunmaker a bit confusing to get the money...

1st Jul. 2018, at 09:12 pm CEST#10
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And if you just Deposit 10 euros via Trustly or Sofortüberweisung or Giropay ? Then you could simply request a payout to your bank account or not !?!

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