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Deposit and withdrawal methods: StarGames: IBAN on the blacklist?

Topic created on 05th Mar. 2024 | Page: 1 of 1 | Answers: 14 | Views: 1,524
pac00
Hello 🙋‍♂️ I have recently started playing on StarGames again, having previously self-excluded from OASIS.

The day before yesterday I won something, but I have not been able to withdraw my win for three days. I contacted the Live Chat several times, wrote an email and also sent my bank card and ID several times. The problem: when I enter my IBAN, it says it's on the blacklist. What exactly does that mean? StarGames has not provided any clarification, which is why I am contacting you.

I contacted the live chat again after the incident: I am supposed to Deposit money via another depositor method and so I can then withdraw my win, I did that too, via PayPal. Now it says that the depositor has to be checked first, I've been waiting since yesterday..

So no matter what I do, it prevents me from getting my money that I have won and I am really desperate. What do you think, will I get my win paid out at all?

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ilo030ilo
Top Member

pac00 wrote on 05.03.2024 at 13:36: Hello 🙋‍♂️ I recently started playing on StarGames again, having previously self-excluded from OASIS.

The day before yesterday I won something, but I have not been able to withdraw my win for three days. I contacted the Live Chat several times, wrote an email and also sent my bank card and ID several times. The problem: when I enter my IBAN, it says it's on the blacklist. What exactly does that mean? StarGames has not provided any clarification, which is why I am contacting you.

I contacted the live chat again after the incident: I am supposed to Deposit money via another depositor method and so I can then withdraw my win, I did that too, via PayPal. Now it says that the depositor has to be checked first, I've been waiting since yesterday..

So no matter what I do, it prevents me from getting my money that I have won and I am really desperate. What do you think, will I get my win paid out at all?

so the only thing you can do now in my experience with StarGames payout as far as PayPal is concerned and in cases similar to yours after such a problem is to be patient and wait a few days if nothing happens then I don't know what to do except hope that they say something about it.


For me it was similar because I suddenly had an open bill that I had to pay because my bank did nothing right at the time *Postbank to Deutsche Bank the takeover TOTAL THE UNDERGANG OF Postbank ! *
then I paid everything and then it had to be checked and then I changed the payout type and applied for Paypal payout then 2-3 days forced patience then it said it can not pay out on Paypal I have to pay on the same as I deposited last time *that was with Paysafecard* and then I did that and then no idea 1-2 days about came the payout and then StarGames had done again what they told me and transferred to PAYPAL -.-
WHAT AN ACTION THAT WAS AGAIN !SICK! they drive you crazy with all the patience games and then do everything differently what they say so that you have to do something again and then have to wait again
CHEK I DO NOT Then after my question to the support after a few days how it is now exactly correct whether you have to choose the type of payout only on the last one, i.e. the current one with which you deposited? Although all are available for selection with which you have already deposited?

ANSWER = You can withdraw to all methods that are displayed for me to choose from when withdrawing, i.e. all the methods I have deposited with!

UUUFF WHAT HAPPENED TO STARGAMES YOU WERE NUMBER 1 just for the mega fast payout no matter what day and time at least it was always lightning fast on Paysafecard payout with Verification and transfer time it has never maybe once what I do not even remember if it had ever taken longer than an hour actually always 2-10 minutes

and then one day bäääm 1-3 days wait hää what's going on and that on Paysafe payout which was guaranteed always directly a few minutes on it and since that day StarGames no longer goes towards stars but towards hell!!!!

Should change the name to Hellgames or Deadgames

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pac00
Uilo030ilo wrote on 05.03.2024 14:45:

so the only thing you can do now in my experience with StarGames payout as far as PayPal is concerned and in cases similar to yours after such a problem is to be patient and wait a few days if nothing happens then I don't know what to do except hope that they say something about it.


For me it was similar because I suddenly had an open bill that I had to pay because my bank did nothing right at the time *Postbank to Deutsche Bank the takeover TOTAL THE UNDERGANG OF Postbank ! *
then I paid everything and then it had to be checked and then I changed the payout type and applied for Paypal payout then 2-3 days forced patience then it said it can not pay out on Paypal I have to pay on the same as I deposited last time *that was with Paysafecard* and then I did that and then no idea 1-2 days about came the payout and then StarGames had done again what they told me and transferred to PAYPAL -.-
WHAT AN ACTION THAT WAS AGAIN !SICK! they drive you crazy with all the patience games and then do everything differently what they say so that you have to do something again and then have to wait again
CHEK I DO NOT Then after my question to the support after a few days how it is now exactly correct whether you have to choose the type of payout only on the last one, i.e. the current one with which you deposited? Although all are available for selection with which you have already deposited?

ANSWER = You can withdraw to all methods that are displayed for me to choose from when withdrawing, i.e. all the methods I have deposited with!

UUUFF WHAT HAPPENED TO STARGAMES YOU WERE NUMBER 1 just for the mega fast payout no matter what day and time at least it was always lightning fast on Paysafecard payout with Verification and transfer time it has never maybe once what I do not even remember if it had ever taken longer than an hour actually always 2-10 minutes

and then one day bäääm 1-3 days wait hää what's going on and that on Paysafe payout which was guaranteed always directly a few minutes on it and since that day StarGames no longer goes towards stars but towards hell!!!!

Should change the name to Hellgames or Deadgames

But you got your payout at the end of the day 😃

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R3hab
Elite
What a Blacklist lol It's awesome wonder why there is such a list?
And what did you do that you ended up on it😂

@Stargames Support could you enlighten us?

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pac00

R3hab wrote on 05.03.2024 at 17:32: What a Blacklist lol Is awesome wonder why there is such a list?
And what did you do that you ended up on it😂

@Stargames Support could you enlighten us?


If I knew what it was, I wouldn't have asked here, would I?

I haven't done anything. Never been in Schufa or anything else

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pac00
I have now received an email from StarGames saying that my account statement is being checked.

What do I mean by that? Why are they checking my bank statement at all?

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LuckyNoob
Rookie
Because you're on the blacklist.

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Rasmik12
Top Member
StarGames pays out conscientiously when your account is verified. I wouldn't worry about it.

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R3hab
Elite

LuckyNoob wrote on 06.03.2024 at 00:57: Because you're on the blacklist.

Must have been evil na na na!

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BinGOLDiG
Expert

pac00 wrote on 05.03.2024 at 13:36: Hello 🙋‍♂️ I recently started playing on StarGames again, having previously self-excluded from OASIS.

The day before yesterday I won something, but I have not been able to withdraw my win for three days. I contacted the Live Chat several times, wrote an email and also sent my bank card and ID several times. The problem: when I enter my IBAN, it says it's on the blacklist. What exactly does that mean? StarGames has not provided any clarification, which is why I am contacting you.

I contacted the live chat again after the incident: I am supposed to Deposit money via another depositor method and so I can then withdraw my win, I did that too, via PayPal. Now it says that the depositor has to be checked first, I've been waiting since yesterday..

So no matter what I do, it prevents me from getting my money that I have won and I am really desperate. What do you think, will I get my win paid out at all?

You can't deposit via PayPal at StarGames! It always says the same for me, but that probably just means that it didn't work! But you can deposit via Paysafecard and then have it paid out

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pac00

BinGOLDiG wrote on 06/03/2024 11:51:

You can't Deposit via PayPal at StarGames! It always says that for me too, but that probably only means that it didn't work! But you can deposit via Paysafecard and then withdraw to it

Thank you very much! I created a paysafe account earlier and it worked. How do I transfer the money from my paysafe account to my bank account?

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Gemeni
Rookie

pac00 wrote on 06.03.2024 at 15:09:

Thank you very much! I created a paysafe account earlier and it worked. How do I now transfer the money from my paysafe account to my bank account?

you have to verify your paysafe account for deposits and withdrawals and then you have to add your bank and if you have to verify that with a bank statement I can't tell you unfortunately it's been too long for me but Paysafecard charges high fees for withdrawals to the account I remember.

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Playmaus
Amateur

Gemeni wrote on 06.03.2024 at 15:34:

you have to verify your paysafe account for deposits and withdrawals and then you have to add your bank and if you have to verify that with a bank statement I can't tell you unfortunately it's been too long for me but Paysafecard takes high fees for withdrawals to the account I remember.

Yes, I always use paysafe too, but with large sums, the fee is not so noticeable when making withdrawals, so I accept it, otherwise you can get vouchers

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Stinker94
They also refuse to pay my money. They want me to take a selfie of myself and my ID. Which I have already done 3 times. They no longer respond to any inquiries....

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StarGames_Official
Experienced
Hello pac00,

We are only now seeing this thread. We're glad you were able to cash out in the end.

We will still contact you via Communicator to clarify your questions.

Thank you for your understanding!

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