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Deposit and withdrawal methods: Spinia verification problem

Topic created on 30th Mar. 2019 | Page: 1 of 1 | Answers: 1 | Views: 1,021
Anonym

Spinia verification problem

30th Mar. 2019, at 12:57 pm CET#1
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Hello people

I have a problem with the withdrawal or Verification of Spinia Casino. I Deposit my money through Klarna where Skrill is probably included. I have to enter on the first of Klarna when depositing my Iban number, Swift / Bic, the account holder. After that I have to log into my bank with my online banking data. This all works without any problems. I have won in the last 3 days 2 times each after 50 euros 100 euros which they transferred without problems via Klarna to my bank account. Yesterday I won 150 euros with 100 euros deposit and then wanted to pay out 250 euros. Now Spinia suddenly wanted me to verify myself. I babe you a cell phone bill sent, the front and back of the ID card and a receipt from my online banking where the debit of the 100 euros with date and time is so see as first and last name. The identity card document and the cell phone bill they have accepted. The bank document is not accepted, because I have to send a receipt from my Skrill account, which of course I do not have with the deposit method. I have contacted the Live Chat they understand my problem and I should contact the support by email to Spinia. Can you please help me what I could do? Since I deposit via Klarna I don't have a Skrill account and I don't have more than the receipt from the bank with the date and time when the money was withdrawn. Thank you

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wettibernd
Expert

Spinia verification problem

30th Mar. 2019, at 01:04 pm CET#2
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Then just do what they said in the chat, write an email to support and describe the situation. Since it is a casino with MGA licenses and good ratings I think that there will be no problems, just takes a few days.

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