Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Spinia completely at a loss

Topic created on 13th Feb. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,587
Calico
Rookie

Spinia completely at a loss

13th Feb. 2022, at 11:18 am CET#1
0 Likes

Nobody has liked this post so far
Moin moin,
Yesterday after a long dry spell 500€ brought to the payout
Was canceled on the part of Spinia
I always pay in with Paysafe and out via Bank Transfer.
Now they want me to show my Paysafe Card account with screenshot name, date, etc..
Said done everything uploaded and the documents are also released.
Again tried to pay out and no 20 minutes later canceled again.
Again the same
The whole thing goes back and forth now since yesterday
Again and again the same answer
The requested documents are uploaded and released
Does anyone else have an idea ?
Dear Player,

In order to proceed with your withdrawal, you need to confirm the last Deposit made with Paysafecard. Please upload a screenshot or photo of the Paysafecard voucher or email/phone receipt.

If you have a Paysafecard account, please upload:
1) a screenshot of the account with personal information such as full name, date of birth, email address and account number visible.
2) a screenshot of the last deposit from this account to our casino with the deposit amount, date and time and the visible account number.

Sincerely,
Casino Support Team

This post has been translated automatically

gamble1
Icon

Spinia completely at a loss

13th Feb. 2022, at 08:34 pm CET#2
0 Likes

Nobody has liked this post so far
Sounds now villl stupid but could the casino recognize the Deposit on the document ? Because that is what they want

This post has been translated automatically

Calico
Rookie

Spinia completely at a loss

13th Feb. 2022, at 10:32 pm CET#3
0 Likes

Nobody has liked this post so far
It's done...
Now they have suddenly accepted the documents 😳
Everything very strange
But the money is already on the account 😊

This post has been translated automatically

gamble1
Icon

Spinia completely at a loss

14th Feb. 2022, at 02:12 am CET#4
0 Likes

Nobody has liked this post so far
Calico wrote on 13.02.2022 at 22:32: Has done...
Now all of a sudden they have accepted the documents 😳
All very strange
But the money is already on the account 😊

Well then congratulations that it has worked

This post has been translated automatically

Hot Topics1st Nov. 2024 at 09:30 am CET

Online Casinos
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately