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Deposit and withdrawal methods: Spinia completely at a loss

Topic created on 13th Feb. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,614
Calico
Rookie

Spinia completely at a loss

13th Feb. 2022, at 11:18 am CET#1
0 Likes

Nobody has liked this post so far
Moin moin,
Yesterday after a long dry spell 500€ brought to the payout
Was canceled on the part of Spinia
I always pay in with Paysafe and out via Bank Transfer.
Now they want me to show my Paysafe Card account with screenshot name, date, etc..
Said done everything uploaded and the documents are also released.
Again tried to pay out and no 20 minutes later canceled again.
Again the same
The whole thing goes back and forth now since yesterday
Again and again the same answer
The requested documents are uploaded and released
Does anyone else have an idea ?
Dear Player,

In order to proceed with your withdrawal, you need to confirm the last Deposit made with Paysafecard. Please upload a screenshot or photo of the Paysafecard voucher or email/phone receipt.

If you have a Paysafecard account, please upload:
1) a screenshot of the account with personal information such as full name, date of birth, email address and account number visible.
2) a screenshot of the last deposit from this account to our casino with the deposit amount, date and time and the visible account number.

Sincerely,
Casino Support Team

This post has been translated automatically

gamble1
Icon

Spinia completely at a loss

13th Feb. 2022, at 08:34 pm CET#2
0 Likes

Nobody has liked this post so far
Sounds now villl stupid but could the casino recognize the Deposit on the document ? Because that is what they want

This post has been translated automatically

Calico
Rookie

Spinia completely at a loss

13th Feb. 2022, at 10:32 pm CET#3
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Nobody has liked this post so far
It's done...
Now they have suddenly accepted the documents 😳
Everything very strange
But the money is already on the account 😊

This post has been translated automatically

gamble1
Icon

Spinia completely at a loss

14th Feb. 2022, at 02:12 am CET#4
0 Likes

Nobody has liked this post so far
Calico wrote on 13.02.2022 at 22:32: Has done...
Now all of a sudden they have accepted the documents 😳
All very strange
But the money is already on the account 😊

Well then congratulations that it has worked

This post has been translated automatically

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