Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: [solved] Help payout by MuchBetter

Topic created on 04th Dec. 2020 | Page: 1 of 1 | Answers: 2 | Views: 908
Sinsar
Rookie
Hello together,

i have the following problem:

i have won yesterday evening at the site CasinoCasino.com an amount of 1217€ this probably accidentally by MuchBetter pay out (Here I had at this time no account). Today I then received an SMS that I had received the money via MuchBetter and I should create an account. I have then also done immediately and verified with my ID. Unfortunately, I have not yet received any credit. Has anyone of you already had experience with such a situation? I am now of course worried that the money is gone.

Greetings

This post has been translated automatically

Sinsar
Rookie
Ok that was fast. I opened a support ticket at MuchBetter and got an answer within a few minutes. The money was credited manually. Since it arrived after my verification. Was now able to request the transfer to my bank account today

This post has been translated automatically

Sabine
Experienced
Since the TE has successfully received his payout, I am closing the thread.

This thread was closed

This post has been translated automatically

Hot Topics24th Nov. 2024 at 03:13 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately