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Deposit and withdrawal methods: Sofort / Klarna (payment not booked)

Topic created on 31st Mar. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,151
Nick1895
Expert

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 03:36 pm CEST#1
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Hello,
a Deposit made via Sofort was successfully confirmed by the bank/vendor. If I now want to make another payment via Sofort, the message appears that there is still an open payment. This refers to the above-mentioned payment
As I said, the amount was successfully booked by the bank and also the chat support of the site has confirmed it.

Has this also happened to you before or is it just an error on the part of Klarna?

With the error message, you should then specify his mail address
By mail I then received the request to check whether this payment was successfully booked or otherwise the payment manually to re-initiate....

Never had problems with Klarna/Sofort and as I said, the payment was confirmed and also booked

This post has been translated automatically

Donnie
Elite

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 03:48 pm CEST#2
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I had a few times with Trustly, it is possible that it will be posted tomorrow

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Nick1895
Expert

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 03:52 pm CEST#3
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Donnie wrote on 03/31/2022 at 3:48pm: Had it a few times on Trustly,good chance it won't post until tomorrow

Hm okay, the payment was from last night. With Trustly to date never had problems or just here. So it took you sometimes 1-2 days ?

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Bluff
Expert

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 03:54 pm CEST#4
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I also had once with Klarna although it was debited. Since then I can no longer use the service

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Nick1895
Expert

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 04:00 pm CEST#5
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Bluff wrote on 31/03/2022 at 15:54: I also had once with Klarna although it was debited. Since then I can no longer use the service

Did you send them then again what by mail or comes the error message when you want to initiate a payment still? Or were you blocked there?

Find it quite brazen, since the payment was definitely booked and was also confirmed again in the chat

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Bluff
Expert

Sofort / Klarna (payment not booked)

31st Mar. 2022, at 04:23 pm CEST#6
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Nick1895 wrote on 31/03/2022 at 16:00
Did you send them thereupon again what by mail or comes the error message when you want to initiate a payment still? Or were you blocked there ?

Find it quite brazen, since the payment was definitely booked and also confirmed again in the chat

Am no longer eligible for this service. I do not care I paid it ne bill never came and that's 6monate ago

This post has been translated automatically

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