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Deposit and withdrawal methods: Skrill depositor not booked

Topic created on 27th Jan. 2024 | Page: 1 of 1 | Answers: 9 | Views: 1,124
Mark190412
Visitor

Skrill depositor not booked

27th Jan. 2024, at 02:18 pm CET#1
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Hello everyone,
I topped up my Skrill account today (not for the first time). Unfortunately, something went wrong for the first time today and the money was debited from my bank account but not credited to my Skrill account. It's 135 euros, which is unfortunately quite a lot of money for me. Is there anything to worry about? Has anyone had this problem before and can tell me when I will get the money back either to Skrill or to my bank account?
Many thanks in advance.

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roccoammo11
Expert

Skrill depositor not booked

27th Jan. 2024, at 02:25 pm CET#2
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Mark190412 wrote on 27.01.2024 at 14:18: Hello everyone,
I topped up my Skrill account today (not for the first time). Unfortunately, something went wrong today for the first time and the money was debited from my bank account but not credited to my Skrill account. It's 135 euros, which is unfortunately quite a lot of money for me. Is there anything to worry about? Has anyone had this problem before and can tell me when I will get the money back either to Skrill or to my bank account?
Many thanks in advance.

yes something like this has happened to me too...normally it takes between 24-48h but there are exceptions where it takes longer

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roccoammo11
Expert

Skrill depositor not booked

27th Jan. 2024, at 02:27 pm CET#3
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you can of course send an account statement with the depositor to Skrill to speed things up, but I don't think there's much going on in terms of support on weekends

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Harald_B
Amateur

Skrill depositor not booked

27th Jan. 2024, at 11:39 pm CET#4
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This has happened to me several times with "Sofort", I had to wait almost a week each time until the money was booked.
Since then I've only used Giropay or Trustly whenever possible, so the money has always arrived directly.

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Mark190412
Visitor

Skrill depositor not booked

28th Jan. 2024, at 11:25 am CET#5
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I had also paid by Giropay. Unfortunately, nothing has happened yet, but I didn't expect anything at the weekend...I really hope that something will happen tomorrow.

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Yoshi26
Rookie

Skrill depositor not booked

28th Jan. 2024, at 06:52 pm CET#6
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The money reappears. I had that too and a few later it was booked. I often get cash back from Skrill, but I don't understand that again. Does anyone know this?

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x****Y

Skrill depositor not booked

28th Jan. 2024, at 08:43 pm CET#7
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Yoshi26 wrote on 28.01.2024 at 18:52: The money shows up again. Had that too and a few later it was posted. I often get cash back from Skrill, I don't understand that again. Does anyone know this?

Cashback is a promotion from skrill where you get 1% of your transactions back within a certain period of time

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masstube
Experienced

Skrill depositor not booked

29th Jan. 2024, at 02:56 am CET#8
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The money always shows up, I've had it a few times but it was always credited after two or three working days

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Mark190412
Visitor

Skrill depositor not booked

31st Jan. 2024, at 04:49 am CET#9
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One problem was solved, now I have the next problem with Skrill. This time Skrill was the indirect payment provider. I wanted to Deposit money directly at the casino via Giropay, but it was processed via Skrill (but not via a logged-in customer account). Again the money was debited, again not credited to the casino account...now I'm curious what will happen, as this transaction cannot be assigned directly to my Skrill account...it's all so annoying....

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Donnie
Elite

Skrill depositor not booked

31st Jan. 2024, at 01:26 pm CET#10
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Mark190412 wrote on 31.01.2024 at 04:49: One problem was solved, now I have the next problem with Skrill. This time Skrill was an indirect payment provider. I wanted to Deposit money directly at the casino via Giropay, but it was processed via Skrill (but not via a logged-in customer account). Again the money was debited, again not credited to the casino account...now I'm curious what will happen, as this transaction cannot be assigned directly to my Skrill account...it's all so annoying....

Then don't use Giropay via Skrill and you won't have the problem anymore

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