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Deposit and withdrawal methods: Skrill deposit takes extremely long at Dux

Topic created on 10th Aug. 2023 | Page: 1 of 1 | Answers: 11 | Views: 896
evopower140
Expert
Good day

Does anyone else have the problem at Dux when depositing with Skrill that the Deposit takes between 4 hours and 24 hours to post.

This has happened to me now in the last few weeks 4 times each time you have to write to the support agent who says then in an hour to report again then again then a ticket is made on and and and that is very annoying.

The support agent also always just copy and paste absolutely no help I must say really.

Dux was really one of the best casinos but here you feel really annoyed and that's not the point of the thing

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gamble1
Icon
I had the problem now 3 times with Pino had also always in the support so that a ticket is created and from then it was not an hour until it was there

Have not reported the first time because the money was not there after 24 hours and therefore I have reported the second time immediately but even there there was a delay because the support said they can only create a ticket if it takes longer than 24 hours (was a misinformation) the next agent then told me actually they have to create a ticket after a short time with Skrill

Do you Deposit cash or do you take Bonuses ? I often have that when I take the mystery cases things

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evopower140
Expert
Yes have also taken the box there still waiting are now already 32 hour is already long.

Dux was really times really good but what they are currently doing with me is bad support is just bad !!!!

Am curious how long they need

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gamble1
Icon

evopower140 wrote on 11.08.2023 at 00:21 clock: Yes have also taken the box there with still waiting are now already 32 hour is already long.

Dux was really times really good but what they are currently doing with me is bad support is just bad !!!!

I am curious how long they need

If the ticket is created it should not take long but then there seems to be a problem somehow with the boxes

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evopower140
Expert
Ticket was created 32 hours ago so it already takes a long time

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gamble1
Icon

evopower140 wrote on 11.08.2023 at 00:52: Ticket was created 32 hours ago so it takes a long time already

Puh so it was not so long with Pino yet

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evopower140
Expert
Yes at Pino and N1 itself it goes faster much faster no idea Dux is waiting for feedback from the department but somehow in the department must be no one or they are all asleep no idea

That we now slowly cheeky of Dux almost 48 hours there is yes the mail faster.

Since I send them in the future the money rather by mail because I'm sure it arrived in 48 hours 😂😂😂

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evopower140
Expert
So now it's really 48 hours and one thing I have to say the support is so incompetent, you can also talk to the janitor at because he can certainly give more information.

Have the topic now times Caro given many thanks Caro for your help

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gamble1
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evopower140 wrote on 11.08.2023 at 14:23: So now it's really 48 hours and one thing I have to say the support is so incompetent, since you can also talk to the janitor at because the can certainly give more information.

Have the topic now times Caro given many thanks Caro for your help

I meant with Pino it goes faster because yes DUX and PINO in the N1 group make a solo show and have the same manager

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evopower140
Expert

gamble1 wrote on 11/08/2023 at 14:42:

I meant with Pino it is faster because yes DUX and PINO in the N1 group do a solo show and have the same manager

That's right with Pino and N1 I had the problem already but was solved very promptly.


Here is not only the duration but then send new action like look you could have but atsch does not go.

The support really only knows the same answers.

So I am really very disappointed in Dux have always experienced the casino as very fair and accommodating and classified.

Is ok if a mistake happens can always times then but the support should say we like to sleep it can take up to 5 days so one is least picked up as a customer

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evopower140
Expert
So last night the money was booked but without any apology or anything.

Sad of Dux but well one draws his lesson from it.

Can be closed.

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Sabine
Experienced
At the request of the TE, I close the thread.

This thread was closed

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