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Deposit and withdrawal methods: Skrill deposit failed - Anyone experience? (Page 2)

Topic created on 26th May. 2023 | Page: 2 of 3 | Answers: 36 | Views: 4,539
Anonym

Manecko wrote on 28.05.2023 at 21:49:

To:


help@skrill.com


This is the official one.
There are no indications of external access, nor do I know which.


Did not know where this comes from...

So the very top is certainly fake - just do not answer it

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DieWunderharke5000
Top Member
Don't write them an email but use the form in the help center when you are logged in. Or give them a call.


Reads extremely suspicious to me. Why should you Deposit pounds and not euros? And as a German, Skrill doesn't work at all with crypto anyway.



Otherwise, also ask Giropay again if everything is okay from their side.

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gamble1
Icon
But how do they know about the fake mail from the 3k Deposit ? There must be somewhere the worm in it either with you or what is unlikely but not impossible with Skrill

Go to the Skrill app and the support bot sends you a link there just fill out the contact form

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Manecko
Rookie
So got today:

Thank you for contacting Skrill customer support.

Our information shows that the Deposit failed in our system as it could not be completed during your session. Possible reasons for this - you closed the browser before final processing, or we did not get the confirmation from your bank about this.

However, if the amount has left your account, please allow a full business day after the payday, not counting the payday itself. If the amount is not credited to the Skrill account within this period and is not back in your bank account, please contact us again for further assistance.

We hope you find the information helpful. If you have any further questions, please do not hesitate to contact us.

This is also from the original email.

Edit by Caro: font color adjusted

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david84
Amateur
Has your money arrived on Skrill??

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Manecko
Rookie

david84 wrote on 02.06.2023 at 00:49: Has your money arrived on Skrill???

So the failed Deposit was on 26.05.

There it said by email, get it in 3 processing days to my bank account.
On Friday, 02.06. I called. There it said in 5 days, but there are problems with them.
Yesterday again by email ne answer and that:

Thank you for contacting the customer service of Skrill.

Please do not worry. It was a global technical failure with such transaction.

Our colleagues know about it and they will do their best to get the money back to you.

We thank you for your understanding and cooperation and apologize for any inconvenience.




So as of now, still don't have my money yet.
Slowly I'm getting fidgety.

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Manecko
Rookie
Honestly, I've been shitting around for 2 weeks now.
Whether by email or phone, I'm constantly put off with they have current problems or that it will be forwarded.
Can not be more.

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Manecko
Rookie
Does anyone have any tips on what I can do?
I have to get my money so slowly.
Definitely never Skrill again.

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Donnie
Elite
I also don't understand what the problem is with Skrill. If I ever had a problem with Neteller or Skrill it was solved immediately. Can not simply be true😡

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Manecko
Rookie

Donnie wrote on 08.06.2023 at 12:17 pm: Also don't understand what the problem is with Skrill. If I've ever had a problem with Neteller or Skrill it's been resolved immediately. Just can't be true😡

Just called them again.

There they said again that there would be problems with deposits with giropay gobal.
Their engineers would be on the problem and I would receive an email as soon as the money goes into my bank account.
So always the same.

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Manecko
Rookie
As of today, still do not have the money...

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roccoammo11
Expert
have once with my Skrill card at a cash machine of a gas station money fetched but nothing has come out.but was deducted from skrill.skrill wanted receipts from the bank & the turn of skrill..long speech no point.have turned to the bafin & after 6 - 8 weeks, the money was there again at skrill & a week later has come from the bafin only the letter in which I should comment on the facts..so wait and be patient

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Manecko
Rookie

roccoammo11 wrote on 12.06.2023 at 08:06 clock: have once with my Skrill card at a cash machine of a gas station money fetched but nothing has come out.but was deducted from skrill.skrill wanted receipts from the bank & the turn of skrill..long talk no sense.hab me to the bafin turned & after 6 - 8 weeks was the money at skrill back there & a week later has come from the bafin only the letter in which I should comment on the facts..so wait and be patient

But can not be the umpteen transactions up to 1000 € were always smoothly and now at 3500 € is such a theater.

Especially I read nowhere what of problems with transactions. Hear that always only from them.

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gamble1
Icon
roccoammo11 wrote on 12.06.2023 at 08:06 clock: have once with my Skrill card at a cash machine of a gas station money fetched but nothing has come out.but was deducted from skrill.skrill wanted receipts from the bank & the turn of skrill..long speech no sense.hab me to the bafin turned & after 6 - 8 weeks was the money at skrill back there & a week later has come from the bafin only the letter in which I should comment on the facts..so wait and be patient

Had that once at MuchBetter wanted to withdraw 1k flap opens but no money After exactly 24 hours it was back on the MB account

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roccoammo11
Expert
gamble1 wrote on 06/12/2023 at 10:39 am:
Had this once at MuchBetter wanted to withdraw 1k flap goes open but no money After exactly 24 hours it was back in MB account

yes so technical errors are unfortunately part of it but mega annoying if you then have to wait several weeks.was short at the Sparkasse and have 100 euros withdrawn and the 100euro bill on the same machine deposited again on another account..deposit not booked because the suspicion of fake money in the machine was detected after 2 weeks it was then on the account! have once a 50euro bill with transparent tape stuck & this can Deposit without problems XD technology that inspires...

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