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Deposit and withdrawal methods: Royal Panda payout please urgent tips

Topic created on 21st Jun. 2018 | Page: 1 of 2 | Answers: 10 | Views: 3,963
Clairy2612
Rookie

Royal Panda payout please urgent tips

21st Jun. 2018, at 01:09 pm CEST#1
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Hello dear community,

i have been following this site for a long time and have always been the silent reader. But now I need your help urgently please.
My husband has registered with Royal Panda on 08.06.2018. On that day he deposited for the first time without bonus.
On 12.6 and 14.6 he has deposited again each 100€. So on 14.6 he has then won at 888 the Jackpot with 22000€. Now the problem starts. We have uploaded all the required documents and were also accepted the next day. He was instructed to log in and make the withdrawal, which he did. The next day, since 16.6, Royal Panda asks for the account statements of the deposits. With logo, name, account number and the deposits. Since that day we have been emailing these statements at least 2x a day. They are always rejected with the reason name logo account number and Deposit must be visible. We have already uploaded them in all variations. Neither in the chat nor by phone we come somehow further. Can someone help us. Or has also made such experiences? We are really grateful for any Tip!

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Anonym

Royal Panda payout please urgent tips

21st Jun. 2018, at 01:26 pm CEST#2
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How was it deposited - by Trustly or what option did you take. Think that it is already feasible - they just want to entice you to continue playing. If he played without bonus and no chargeback occurred during the Deposit, there should be no problems. The stalling tactics is just unfortunately ne dirty scam but also very common. He should in any case set his loss limit so that they are clear that he will not continue to play anyway. Everything security screenshot + with cell phone of everything make a video recording (or with screen recording). Just in case!

PS: He has hopefully deposited from the account which also belongs to the account, i.e. he is registered there with all data and has also deposited from "his account". Hope he has not made the mistake and deposited with his account from your account or similar.

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Clairy2612
Rookie

Royal Panda payout please urgent tips

21st Jun. 2018, at 01:40 pm CEST#3
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He paid in with immediate transfer, and yes his account and his account. We have had this problem before. We have now counted, we have uploaded the documents 12 times. No, the money is not touched.

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Marqes
Expert

Royal Panda payout please urgent tips

21st Jun. 2018, at 01:44 pm CEST#4
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Daniel, who could help you, is on vacation and will be back in 2-3 weeks.

How did you upload the bank statements, did you scan them?

Put them in front of you and take a picture with your phone, make sure that all 4 corners are free, so the background has to be visible.

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Clairy2612
Rookie

Royal Panda payout please urgent tips

21st Jun. 2018, at 04:30 pm CEST#5
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We have sent the statements by photo, by screenshot, by scan. So in all possible variations. My husband has now set his loss limit to 1€. Let's see if now what goes further. THANKS already

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Anonym

Royal Panda payout please urgent tips

22nd Jun. 2018, at 04:49 am CEST#6
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I had the same problem ages ago in the OVO Casino. There it was about 1600 euros. I had deposited by Sofortbanking. And exactly on this account I wanted to have the amount.
I should then upload a statement of this account. This I did. OVO then always queried - allegedly the account number did not match. The first time I had also still thought I made a mistake (but with 1 account, where should there be a mistake ? ) . Anyway, I have uploaded another 4 or 5 x a statement . Then I have made a mistake . Because OVO had taken the amount again and again from the payout and posted to my game account . After I had uploaded the last time a bank statement ( and this was in process ) , I started to play with the amount . It then went straight down to zero . And lo and behold, not even half a day later came from OVO the message, I can now withdraw . They had long since realized that I was at zero. So from the beginning the account number was correct. Of course it was stupid of me to touch the money again. But it was a bottomless impudence, what OVO had lied to me all the time. I have not long gzögern, and immediately closed my account, since this is also the casino no longer makes . This is then probably also be a small humiliation that the customer must lock themselves . Well anyway . OVO is for me already long history . what I do not understand , for a casino there can be nothing worse than when a customer ( in the case I ) , realizes that you are being cheated , and then closes his account . Thus no more income. I can live very well with it

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Marqes
Expert

Royal Panda payout please urgent tips

22nd Jun. 2018, at 08:49 am CEST#7
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Sigura43 wrote on 22/06/2018 at 04:49: I had the same problem ages ago in OVO - Casino . There it was about 1600 euros . I had deposited via instant banking . And exactly on this account I wanted to have the amount .
I should then upload a statement of this account . This I did. OVO then always queried - allegedly the account number did not match. The first time I had also still thought I made a mistake (but with 1 account, where should there be a mistake? ) . Anyway, I have uploaded another 4 or 5 x a statement . Then I have made a mistake . Because OVO had taken the amount again and again from the payout and posted to my game account . After I had uploaded the last time a bank statement ( and this was in process ) , I started to play with the amount . It then went straight down to zero . And lo and behold, not even half a day later came from OVO the message, I can now withdraw . They had long since realized that I was at zero. So from the beginning the account number was correct. Of course it was stupid of me to touch the money again. But it was a bottomless impudence, what OVO had lied to me all the time. I have not long gzögern, and immediately closed my account, since this is also the casino no longer makes . This is then probably also be a small humiliation that the customer must lock themselves . Well anyway . OVO is for me long ago history . what I do not understand , for a casino there can be nothing worse than when a customer ( in the case I ) , realizes that you are being cheated , and then closes his account . Thus no more income. I can live very well with it.

Yes also do not understand why casinos scare away their players so.
Besides, what if you had won far more with the money?
Or was but the switch flipped

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Tropper
Top Member

Royal Panda payout please urgent tips

22nd Jun. 2018, at 09:16 am CEST#8
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In any case, do not touch the money and do not gamble it! Make Deposit limits and regulate it with Royal Panda Casino...At some point they have to give in!

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stevbuam
Rookie

Royal Panda payout please urgent tips

2nd Jul. 2018, at 10:36 am CEST#9
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is there any news yet?

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M****3

Royal Panda payout please urgent tips

2nd Jul. 2018, at 11:55 pm CEST#10
1 Like

Liked this post: Avatar von andy1982nrw andy1982nrw
Huhu I would also be interested if the Auszhalung was successful.

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