Reclaim/high bill from Platincasino (chargeback fees)

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Degenander00

Topic Creator

Forum posts: 4 Member since: 27.07.2023

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 11:12 am CEST#1

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I just write a post here, because I just do not know at all more further.

To explain: I have made several deposits via Klarna/Sofort to Deposit at Platincasino.

Everything went well, the amount was debited from my account as you know it and then the amount was credited to my player account.

A few days later I wondered why the payment was reversed to my bank account.

Now I have the problem that I wanted to pay something via Klarna and I could not. I called Klarna/Sofort why I can not do anything and it's because I have an open amount at Red Rhino (so Platincasino) and I should ask that at Platin.

Now Platincasino sends me an email, with the list of deposits that were not paid plus FOR EACH PAYMENT that was made 15€ chargeback fee! The email now says that I owe them over 900€.
I just don't know anymore, let alone what to do. How am I supposed to pay this. I am so stupid, but on the other hand why am I being penalized when the money was taken from my account...and everything else was given to the payment service provider. Now I panic that I get it with the collection zutun and I can never use Klarna again, as well as that I sit on the high bill and increases in the worst case even more, never had such a thing.

In the email it also says that I should pay the "debt" directly to Platin.

My plan was originally to stop using Platin and to reclaim everything through a law firm, since I had to find out during research that Platin somehow does not have a German license.

And now something like this comes up, I don't know if they want to punish me because I requested the transaction list.

Am perplexed

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Expert

hustlehoff

Forum posts: 1.308 Member since: 16.08.2021

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 11:27 am CEST#2

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Liked this post: Lionking

I would just do garnix^^ you will be able to use Klarna further, if the already write regulate the with Platin ... Serious it is only from nem yellow letter and then you can still act, the have unfortunately only legally unfortunately nothing in hand because no license, etc. it will remain to 95% with collection letters that want money from you but to 95% will not go a step further ... And if really because of a foreclosure letter from the court comes (yellow letter) you can still oppose, but it will not come to that, I would just shit on it may not be the moral and fine English way and yes here 100 per again users will get upset about it, but can assure you to 95% that nothing will happen except empty claims without proper validity.

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Experienced

Iknowyou

Forum posts: 387 Member since: 13.11.2019

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 11:34 am CEST#3

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Liked this post: hustlehoff

Yes many will be upset now. But legally you are not allowed to play at Platin (yet).
They know that too. You could talk to them about the taxes that are levied on every spin, which in their opinion is the reason why German customers can play there xD Because it is not paid to the state as they say So first stay relaxed. Keep calm. Best not to play at Platin.
That will run after ner time in the sand.

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Degenander00

Topic Creator

Forum posts: 4 Member since: 27.07.2023

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 11:48 am CEST#4

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Liked this post: hustlehoff

Iknowyou wrote on 07/27/2023 at 11:34: Yes many will be upset now. But legally you can't play at Platin (yet).
They know that too. You could talk to them about the taxes that are levied on every spin, which in their opinion is the reason why German customers can play there xD That is not paid to the state as they say So first stay relaxed. Keep calm. Best not to play at Platin.
That will run after ner time in the sand.

I also no longer intend to play at Platin or anywhere else, have after the last deposits at the beginning of the month, then researched how there are the chances, where I just noticed that Platin has no license. Therefore I wanted to turn now also with my documents to a law office, which have specialized particularly also in reclaim and Platin. To reclaim everything that has accumulated over the last few years in losses. Wanted to do so, in case it runs positively and I get my recovery. I have resolved in the future just let the fingers of it and start over.

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Elite

Begbie

Forum posts: 2.681 Member since: 11.01.2018

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 11:57 am CEST#5

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Liked this post: hustlehoff

hustlehoff wrote on 27.07.2023 at 11:27 am: I would simply garnix make^^ you will Klarna can continue to use, if the already write regulate the with Platin ... Seriously it is only from nem yellow letter and then you can still act, the have unfortunately only legally unfortunately nothing in hand since no license, etc. it will remain to 95% with collection letters that want money from you but to 95% will not go a step further ... And if really because of a foreclosure letter from the court comes (yellow letter) you can still oppose, but it will not come to that, I would just shit on it may not be the moral and fine English way and yes here will be 100 per again users upset about it, but can assure you to 95% that nothing will happen except empty claims without proper validity.

I would also do so.

However, his IBAN is blocked at Klarna.
Evtl it will be unlocked only with positive feedback on the part of Platin again.
But that's not so bad. Also a kind of Gambling addiction prevention.
My Klarna is already blocked for a few years because of an open payment in a casino.
And you can gamble somewhere else...

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Degenander00

Topic Creator

Forum posts: 4 Member since: 27.07.2023

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 12:26 pm CEST#6

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hustlehoff wrote on 27.07.2023 at 11:27 am: I would simply garnix make^^ you will Klarna can continue to use, if the already write regulate the with Platin ... Seriously it is only from nem yellow letter and then you can still act, the have unfortunately only legally unfortunately nothing in hand since no license, etc. it will remain to 95% with collection letters that want money from you but to 95% will not go a step further ... And if really because of a foreclosure letter from the court comes (yellow letter) you can still oppose, but it will not come to that, I would just shit on it may not be the moral and fine English way and yes here will be 100 per again users upset about it, but can assure you to 95% that nothing will happen except empty claims without proper validity.

Thanks for your answer. That reassures me at least a little bit. I don't have any knowledge about this yet, but wouldn't the open invoice from Platin/Klarna also be settled if I, as already mentioned, turn with my documents to a law firm that specializes in reclaiming online gambling (especially Platin). Because if the case should occur that something like this is successfully enforced and Platin would have to refund everything to me, I would owe nothing more to Platin, so eigt also the open amount? Or am I completely on the wrong track...

To be honest, I don't have a clue, because I don't even know why the payment failed. Especially since it was debited. I'm beginning to suspect that Platin wants to push me into it, because I requested my data there, which must smell to them somewhere after reclaims. Why the possibly now want to enrich themselves in the high fees...is at least my guess. Since I have otherwise never had problems there in the last 3 years with any payments.

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Expert

hustlehoff

Forum posts: 1.308 Member since: 16.08.2021

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 12:30 pm CEST#7

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Do not know, clarify with your lawyer, if you go there anyway / eh intend, but would now suspect that it is not so good in the matter, if chargebacks have taken place and have not been compensated. But what actually has nothing to do with the sum that you have gambled illegally there before, but unfortunately I know too little to say anything professional.

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Degenander00

Topic Creator

Forum posts: 4 Member since: 27.07.2023

Reclaim/high bill from Platincasino (chargeback fees)

27th Jul. 2023, at 12:41 pm CEST#8

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hustlehoff wrote on 27.07.2023 at 12:30 pm: Do not know, clarify with your lawyer, if you go there anyway / eh intend, but would now suspect that it is not so good in the matter, if chargebacks have taken place and have not been compensated. What but actually also has nothing to do with the sum that you have gambled illegally there before, but know me unfortunately too little to say anything professional.

thank you

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Deposit and withdrawal methods: Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

Reclaim/high bill from Platincasino (chargeback fees)

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