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Deposit and withdrawal methods: Question about Skrill, login not possible

Topic created on 21st Sep. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,415
tamara
Rookie

Question about Skrill, login not possible

21st Sep. 2021, at 11:56 pm CEST#1
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Hello all,
i deposited some amounts to the casino last night using trustly. Then the limit was reached with the instant deposits with Trustly and I had to switch to another payment method. Did that then with Skrill, and got an email (payment receipt) from Skrill.
I had Skrill set up years ago, but never actively logged in there.
Now the casino is asking for a screenshot of my Skrill account
Went to Skrill's website and reset my password... Now I get the message "unable to log in please contact us"
I had set this up years ago and it must be linked to my bank account, otherwise I wouldn't have received an email and on my bank statements I also see the debit with the name "Skrill Limited" But how do I get into this account?
And support is not there either, there are only the FAQs
i am grateful for your opinion. I am at the end with the nerves

This post has been translated automatically

supermode
Expert

Question about Skrill, login not possible

22nd Sep. 2021, at 08:50 am CEST#2
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I think with Skrill itself you have to verify yourself too, did you do that?

This post has been translated automatically

denyo123
Experienced

Question about Skrill, login not possible

22nd Sep. 2021, at 09:05 am CEST#3
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You can write in the search on the support page: "Contact us". Then you will get to the page with contact options.

https://www.skrill.com/de/support

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Tonkabohne
Top Member

Question about Skrill, login not possible

22nd Sep. 2021, at 02:31 pm CEST#4
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For me too :

Comes this message: Login not possible. Please contact us for further assistance.

Have written mail 2 days ago but no answer !

After my registration everything went well and after 1 week just this message.

This post has been translated automatically

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