Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Question about Skrill, login not possible

Topic created on 21st Sep. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,430
tamara
Rookie

Question about Skrill, login not possible

21st Sep. 2021, at 11:56 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello all,
i deposited some amounts to the casino last night using trustly. Then the limit was reached with the instant deposits with Trustly and I had to switch to another payment method. Did that then with Skrill, and got an email (payment receipt) from Skrill.
I had Skrill set up years ago, but never actively logged in there.
Now the casino is asking for a screenshot of my Skrill account
Went to Skrill's website and reset my password... Now I get the message "unable to log in please contact us"
I had set this up years ago and it must be linked to my bank account, otherwise I wouldn't have received an email and on my bank statements I also see the debit with the name "Skrill Limited" But how do I get into this account?
And support is not there either, there are only the FAQs
i am grateful for your opinion. I am at the end with the nerves

This post has been translated automatically

supermode
Expert

Question about Skrill, login not possible

22nd Sep. 2021, at 08:50 am CEST#2
0 Likes

Nobody has liked this post so far
I think with Skrill itself you have to verify yourself too, did you do that?

This post has been translated automatically

denyo123
Experienced

Question about Skrill, login not possible

22nd Sep. 2021, at 09:05 am CEST#3
0 Likes

Nobody has liked this post so far
You can write in the search on the support page: "Contact us". Then you will get to the page with contact options.

https://www.skrill.com/de/support

This post has been translated automatically

Tonkabohne
Top Member

Question about Skrill, login not possible

22nd Sep. 2021, at 02:31 pm CEST#4
0 Likes

Nobody has liked this post so far
For me too :

Comes this message: Login not possible. Please contact us for further assistance.

Have written mail 2 days ago but no answer !

After my registration everything went well and after 1 week just this message.

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 09:34 pm CET

Watch-out
0
Gossip
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately