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Deposit and withdrawal methods: Push luck refuses payment of 2000 euro

Topic created on 11th Mar. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,693
Tzittro
Visitor
Hello first time

I have played at Druck Glück with a 100% bonus and always made sure that I do not bet more than 5 euros
. I know that I had a time on 80 cents free spins at book of dead and a win of 12 euros I have gambled that was it. Now my question is this exactly where I allegedly violated the operation? In the agbs I read nothing of the function that you may not gambeln. They have canceled my 2000 and me 250 euros credit. Why do they credit me then what if I have allegedly violated the agbs? I hope I can help here one further

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Rasmik12
Top Member
The gamble function can also be interpreted as exceeding the Maxibet
The 250, - € are perhaps goodwill from them.

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Tzittro
Visitor
But that is not in the terms and conditions. Only that you may not exceed the maxbet of 5 euro with a Laufenden Bonusrn

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Rasmik12
Top Member
What answer did the OC give you?

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Tzittro
Visitor
Rasmik12 wrote on 03/11/2019 4:53 pm: What answer did the OC give you?

OC?

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Rasmik12
Top Member
Onlinecasino-> speak Drückglück

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snopsim
Top Member
The gamble function is mostly excluded from the Bonuses also think that the 250€ are out of goodwill. Or you had this already achieved before the Gamblen. would also interest me what the support said.

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MisterL
Expert
get the 250 paid out and then start arguing with them or you will be banned and everything will be gone and you will never play with the group again

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