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Deposit and withdrawal methods: Problems with cashing out at cherry casino

Topic created on 09th Oct. 2019 | Page: 1 of 2 | Answers: 15 | Views: 4,913
Katka713
Rookie

Problems with cashing out at cherry casino

9th Oct. 2019, at 08:31 am CEST#1
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I wanted to cash out my small win at Cherry Casino. I had deposited with immediate bank transfer. For withdrawal I am offered only trustly. I am a customer of Dkb, when I select my bank, the message comes that my bank is not supported. What do I do now? Does anyone have any ideas? Please help!

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sippi
Expert

Problems with cashing out at cherry casino

9th Oct. 2019, at 08:54 am CEST#2
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If Cherry does not allow bank withdrawals other than Trustly, contact support.

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mm250ps
Amateur

Problems with cashing out at cherry casino

9th Oct. 2019, at 10:24 am CEST#3
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Good morning, please try it via the IBAN input.
You go to Trustly withdrawal and do not enter your bank name but click on SEPA below.
There you enter your IBAN, then it should work

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Katka713
Rookie

Problems with cashing out at cherry casino

9th Oct. 2019, at 02:00 pm CEST#4
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Thanks, tried everything already. Trustly doesn't seem to work with Dkb anymore and since I've never deposited with credit card, there is no other withdrawal method available to me. I wrote to trustly. Otherwise, there is nothing left for me but to make another Deposit with credit card and then pay out on it. Beautifully stupid

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Melaniemel
Rookie

Problems with cashing out at cherry casino

10th Oct. 2019, at 11:21 am CEST#5
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So I pay for ages with Trustly in and out but suddenly I can no longer pay out with trustly although nothing has changed same bank same account is also with me that I pay out the first time and select the account blah blah already tried a hundred times always comes the same I can not pay out but pay in quite strange and help do not even because it is said that there are no problems from their side well!

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Tropper
Top Member

Problems with cashing out at cherry casino

10th Oct. 2019, at 12:56 pm CEST#6
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SEPA transfer or search for deutsche Kreditbank. Also had the problem (am also with DKB).
(Search for Deutsche Kreditbank at trustly)

Just type in "Deutsche", you will find Deutsche Kreditbank. It worked for me, or as previous speaker said "search for sepa button on trustly".

One more thing, don't pay in with credit card, otherwise you pay 3% of the volume of the amount.
for example, if you Deposit 100€ with credit card, the total will be 103€ (3€ fee (3%))

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Melaniemel
Rookie

Problems with cashing out at cherry casino

10th Oct. 2019, at 06:12 pm CEST#7
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I am with another bank but have also tried with the IBAN enter and does not go also is always the same with first time pay out select account etc so as I said Deposit goes with Trustly pay out no longer do not know what mann there still should do

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Katka713
Rookie

Problems with cashing out at cherry casino

13th Oct. 2019, at 08:34 pm CEST#8
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Have now written several times with trustly. They wanted a screenshot of the error message and report when the problem is fixed. But now it takes several days. And the tricks with IBAN and so do not work of course. Had I tried as the first

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Melaniemel
Rookie

Problems with cashing out at cherry casino

14th Oct. 2019, at 05:36 pm CEST#9
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Yes and that's what I mean man hangs with the problem really alone there so after the motto because isses so they just take another payment method jaaaa but I get only Trustly displayed etc the my man is too stupid to

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Masterp
Visitor

Problems with cashing out at cherry casino

1st Dec. 2019, at 12:14 pm CET#10
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Have these problems since today

I am with Fidor Bank and before withdrawal via Trustly there are no problems because there are still separate fields where you can enter IBAN, now unfortunately no longer.

How does it continue, have you been able to solve your problems? All money paid out?

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