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Deposit and withdrawal methods: Problem with possible re-verification

Topic created on 12th Dec. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,167
anonymuss

Problem with possible re-verification

12th Dec. 2020, at 12:17 am CET#1
1 Like

Liked this post: P****E
Good evening!

I just requested a withdrawal in a casino, I am also verified there for a few years already.
Now I just realized that my address is outdated and I'm afraid that if they ask for documents again, the new address no longer fits with the address on file.

Now I am just a little afraid that the casino will deny me my withdrawal completely.

If the casino would ask me afterwards and they are outdated and I didn't tell them, would they be allowed to deny my withdrawal?
Is it better to contact support afterwards or should I play Poker?

Best regards

This post has been translated automatically

anonymuss

Problem with possible re-verification

12th Dec. 2020, at 11:55 am CET#2
0 Likes

Nobody has liked this post so far
Hello,

No one who might have some advice?

Love greetings!

This post has been translated automatically

Anonym

Problem with possible re-verification

12th Dec. 2020, at 12:28 pm CET#3
1 Like

Liked this post: Avatar von anonymuss anonymuss
I would simply contact them on my own and play with open cards. If you are honest, that is the smartest thing to do. Why should they then still refuse to pay out

This post has been translated automatically

anonymuss

Problem with possible re-verification

12th Dec. 2020, at 01:04 pm CET#4
0 Likes

Nobody has liked this post so far
Hey,

First of all, thanks for your answer. I'm just unsure, because in the terms and conditions it says that if you do not tell immediately, the wins can be confiscated :S

This post has been translated automatically

Anonym

Problem with possible re-verification

12th Dec. 2020, at 02:11 pm CET#5
0 Likes

Nobody has liked this post so far
But that's probably one way or another. 100 make on doof one, let me know. Better come

This post has been translated automatically

KennyKenner
Rookie

Problem with possible re-verification

13th Dec. 2020, at 03:49 am CET#6
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Nobody has liked this post so far
Just update your address now. If a new Verification is requested, the documents will then also match...

I do not know of any case that also the time since when residence should be inquired or proven

This post has been translated automatically

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