i had made a Deposit on 04.10 ü. Mifinity in a casino, the deposit went wrong.
First I contacted the casino, had also reported here in a thread, but let it close because it is not the casino.
On 08.10 I got from such a Jennifer from Mifinity the following mail
"Jennifer (MiFinity)
8 Oct 2022, 15:36 BST
Love ...... ... ,
Thank you for contacting us. Please note that after reviewing your account, we may find that your transaction has been reversed
The money will be credited to your account within 3/5 business days"
I am still waiting for this today. After much back and forth and many emails from me, I was told 2 days ago that Mifinity would have transferred the money to my account but I should talk to my bank
I am not aware that a German bank simply does not book funds, at least never experienced.
The day before yesterday I was asked for the transaction reference, I told them and since then there is silence again
That can't be it, they should be able to solve such a problem, that's to be expected? I could complain about the authority, but they want 25€ for a complaint
Does anyone here have similar experiences with Mifinity and can report? I don't know what else to do and I can't do anything else
I have been paying through Mifinity for years and never had a problem like this. I don't want to give them my money
Problem with Mifinity
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i had made a Deposit on 04.10 ü. Mifinity in a casino, the deposit went wrong.
First I contacted the casino, had also reported here in a thread, but let it close because it is not the casino.
On 08.10 I got from such a Jennifer from Mifinity the following mail
"Jennifer (MiFinity)
8 Oct 2022, 15:36 BST
Love ...... ... ,
Thank you for contacting us. Please note that after reviewing your account, we may find that your transaction has been reversed
The money will be credited to your account within 3/5 business days"
I am still waiting for this today. After much back and forth and many emails from me, I was told 2 days ago that Mifinity would have transferred the money to my account but I should talk to my bank
I am not aware that a German bank simply does not book funds, at least never experienced.
The day before yesterday I was asked for the transaction reference, I told them and since then there is silence again
That can't be it, they should be able to solve such a problem, that's to be expected? I could complain about the authority, but they want 25€ for a complaint
Does anyone here have similar experiences with Mifinity and can report? I don't know what else to do and I can't do anything else
I have been paying through Mifinity for years and never had a problem like this. I don't want to give them my money
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