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Deposit and withdrawal methods: DrückGlück just doesn't pay off.

Topic created on 19th Jul. 2018 | Page: 1 of 1 | Answers: 6 | Views: 2,964
Souldriver

DrückGlück just doesn't pay off.

19th Jul. 2018, at 11:57 am CEST#1
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Hello all,

have gambled in the last few months often at Glückdruck and in the beginning it ran quite normally. I quickly got VIP status and even "personal contacts", etc.

Then I took a bonus neat cash made and then they have me due to a regulation on bonus wins neatly shortened the win. Well blame yourself if you do not read correctly.

Now I have left the fingers of bonus things and played normally. Have now for several days a payout of over 600 € open which is simply not processed.

They constantly want documents to verify the account, which is also not normal. At Bet365 or elsewhere you do that once and good, they want it soon with every withdrawal.

Well, now I really have no idea what they want to do with it? Who does not get a payout, does not pay more.

Have you also made such experiences there?

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ZeljkaRamusch66

DrückGlück just doesn't pay off.

19th Jul. 2018, at 12:09 pm CEST#2
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I feel the same way as you do, except that I have not claimed any bonus.
Who can help to get his money?
Greetings Helga

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Souldriver

DrückGlück just doesn't pay off.

19th Jul. 2018, at 12:11 pm CEST#3
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I did not claim a bonus this time either after the last flop... this time I just deposited money without claiming a bonus. Nevertheless, is not paid out.

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Knochen
Elite

DrückGlück just doesn't pay off.

19th Jul. 2018, at 12:17 pm CEST#4
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Was there perhaps a remaining amount of the old bonus in the account, even if it was only 1 cent or something similar?

Otherwise, you can always file a complaint with the MGA, in English.

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Souldriver

DrückGlück just doesn't pay off.

19th Jul. 2018, at 12:23 pm CEST#5
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No, I had long since fulfilled the old bonus and then they simply shaved my account completely and paid me a partial amount. The bonus I had claimed was still from May of this year. This no longer plays a role. Have made a screenshot of it there is:

Account balance (bonus) 0€
Outstanding Bonuses: 0€

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Nicki2411

DrückGlück just doesn't pay off.

8th Aug. 2018, at 08:52 am CEST#6
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With me it's the same, still waiting for my payment
Has something happened to you in the meantime?

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Skylalein
Rookie

DrückGlück just doesn't pay off.

8th Aug. 2018, at 10:00 am CEST#7
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Hey I'm also new here,at Slotastic they have me times 180€ausgezahlt.bei the same casinos as golden euro also everything erfuerfund nothing.are the maybe coupled?

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