Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: DrückGlück just doesn't pay off.

Topic created on 19th Jul. 2018 | Page: 1 of 1 | Answers: 6 | Views: 2,958
Souldriver
Hello all,

have gambled in the last few months often at Glückdruck and in the beginning it ran quite normally. I quickly got VIP status and even "personal contacts", etc.

Then I took a bonus neat cash made and then they have me due to a regulation on bonus wins neatly shortened the win. Well blame yourself if you do not read correctly.

Now I have left the fingers of bonus things and played normally. Have now for several days a payout of over 600 € open which is simply not processed.

They constantly want documents to verify the account, which is also not normal. At Bet365 or elsewhere you do that once and good, they want it soon with every withdrawal.

Well, now I really have no idea what they want to do with it? Who does not get a payout, does not pay more.

Have you also made such experiences there?

This post has been translated automatically

ZeljkaRamusch66
I feel the same way as you do, except that I have not claimed any bonus.
Who can help to get his money?
Greetings Helga

This post has been translated automatically

Souldriver
I did not claim a bonus this time either after the last flop... this time I just deposited money without claiming a bonus. Nevertheless, is not paid out.

This post has been translated automatically

Knochen
Elite
Was there perhaps a remaining amount of the old bonus in the account, even if it was only 1 cent or something similar?

Otherwise, you can always file a complaint with the MGA, in English.

This post has been translated automatically

Souldriver
No, I had long since fulfilled the old bonus and then they simply shaved my account completely and paid me a partial amount. The bonus I had claimed was still from May of this year. This no longer plays a role. Have made a screenshot of it there is:

Account balance (bonus) 0€
Outstanding Bonuses: 0€

This post has been translated automatically

Nicki2411
With me it's the same, still waiting for my payment
Has something happened to you in the meantime?

This post has been translated automatically

Skylalein
Rookie
Hey I'm also new here,at Slotastic they have me times 180€ausgezahlt.bei the same casinos as golden euro also everything erfuerfund nothing.are the maybe coupled?

This post has been translated automatically

Hot Topics5th Nov. 2024 at 01:30 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately