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Deposit and withdrawal methods: Possible refusal to pay

Topic created on 28th Nov. 2018 | Page: 1 of 1 | Answers: 2 | Views: 1,458
HowardMarks2018

Possible refusal to pay

28th Nov. 2018, at 09:46 pm CET#1
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Good day dear gambler friends,

at the beginning of the year I registered at Rizk Casino - made a few deposits from my account. One day I had no more money on my account and a friend was with me via PayPal (his account) has transferred money directly to Rizk Casino (100€). Nothing won, it followed from the time further deposits (only from my account). Now I wanted to withdraw a four-digit amount and documents were requested for the said Paypal account of my friend. The money is no longer in transaction but back on the player account (I could continue to play).

I know by now that you are not allowed to do something like that, at the time I was not aware of it.... STUPID I know.
Now before I rush something, how should I proceed ?

- Send documents from my friend with confirmation that I can use the paypal account ?

It can not be that a 6 month old paypal Deposit that has NOTHING to do with my win, now causes such difficulties.

With kind regards

Howard



This post has been translated automatically

Stromberg
Legend

Possible refusal to pay

28th Nov. 2018, at 09:50 pm CET#2
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Then send the requested documents first, if your friend agrees
Maybe it will work then

This post has been translated automatically

Anonym

Possible refusal to pay

28th Nov. 2018, at 09:52 pm CET#3
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Stay calm and tell Rizk, preferably pe4 mail, the same. Stay a little persistent.

In case of emergency, contact the MGA and open a complaint with Askgambler. Both in English.

Normally Rizk should not cause any problems.

This post has been translated automatically

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