Hello, I recently started playing on Pocketplay.
I made two withdrawals about 1 week ago and have not received anything until today. I have contacted the support several times. Sometimes they say it takes 1-5 business days, then they say they need a bank statement pdf to forward to the payment team. Then they say it should be there by Wednesday evening. Meanwhile I doubt that I will get the money at all.
Can anyone help me who may have had similar experiences?
I assume you have paid by bank transfer ?
This takes Pocketplay 5 days minimum.
I once waited almost 10 days and then the support has asked again and it came 2 days later.
Coal always arrived even if it took a while.
I can only recommend you in the future by Mifinity pay out. Is an e-wallet like Skrill.
Since you get your money from Pocketplay usually within 24 hours.
Pocketplay Payout
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I made two withdrawals about 1 week ago and have not received anything until today. I have contacted the support several times. Sometimes they say it takes 1-5 business days, then they say they need a bank statement pdf to forward to the payment team. Then they say it should be there by Wednesday evening. Meanwhile I doubt that I will get the money at all.
Can anyone help me who may have had similar experiences?
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Pocketplay Payout
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This takes Pocketplay 5 days minimum.
I once waited almost 10 days and then the support has asked again and it came 2 days later.
Coal always arrived even if it took a while.
I can only recommend you in the future by Mifinity pay out. Is an e-wallet like Skrill.
Since you get your money from Pocketplay usually within 24 hours.
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Pocketplay Payout
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Requested on 29.11 and 30.11 and until today nothing came. But you mean I get my money?
How does that work with Mifinity?
And thank you for the answer.
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Pocketplay Payout
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Pocketplay Payout
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You can access the current thread here: https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/pocketplay-zahlt-nicht-aus-258965/#p259058
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