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Deposit and withdrawal methods: Please help with Muchbetter verification

Topic created on 17th Jun. 2020 | Page: 1 of 1 | Answers: 3 | Views: 2,269
Anonym
Hello,
after weeks my Verification at Wildz finally seems to be partially through.
Where it hangs up is with Muchbetter.
They want a screenshot where you can see account number and personal data.
But for the life of me I can't find such a page in the MB app.
So I sent them screenshots of the MB payments to Wildz, which they do not accept.
Several times I asked in the chat where the page should be in the app that they want, but they can not tell me, shall MuchBetter support contacted.
I find this mega weak and besides the lame payouts seems to me again a stalling harassment.

Can anyone here help me out with this? How did you verify your Muchbetter Wallet or did I miss something in the app. Is there a "my account" page, where everything is written what they want. I think they are confusing MB with Skrill or Neteller.

Thanks in advance.

This post has been translated automatically

x****Y
emeukal wrote on 06/17/2020 at 13:10: Hello,
after weeks my Verification at Wildz seems to be finally partially through.
Where it gets stuck is with Muchbetter.
They want a screenshot where you can see account number and personal information.
But for the life of me I can't find such a page in the MB app.
So I sent them screenshots of the MB payments to Wildz, which they do not accept.
Several times I asked in the chat where the page should be in the app that they want, but they can not tell me, shall MuchBetter support contacted.
I find this mega weak and besides the lame payouts seems to me again a stalling harassment.

Can anyone here help me out with this? How did you verify your Muchbetter Wallet or did I miss something in the app. Is there a "my account" page, where everything is written what they want. I think they are confusing MB with Skrill or Neteller.

Thanks in advance.

Write muchbetter an email, that you need a screenshot, where you can see your account number and your personal data. Then that should be sent to you

This post has been translated automatically

sippi
Expert
Had the same problem recently with Videoslots. Had written to them that what they want does not exist in the app, and that my name is only visible once under profile, nowhere else. There is no account number or the like. I enclosed a few screenshots and that was simply accepted.

This post has been translated automatically

Latino
Experienced
What I don't understand: The problem should be known by now to every casino that offers this payment option.
Crazy that a Verification in this form is still required and at least you could point out that you can request the necessary document at MuchBetter.

This post has been translated automatically

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