Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Please help with Muchbetter verification

Topic created on 17th Jun. 2020 | Page: 1 of 1 | Answers: 3 | Views: 2,239
Anonym

Please help with Muchbetter verification

17th Jun. 2020, at 01:10 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,
after weeks my Verification at Wildz finally seems to be partially through.
Where it hangs up is with Muchbetter.
They want a screenshot where you can see account number and personal data.
But for the life of me I can't find such a page in the MB app.
So I sent them screenshots of the MB payments to Wildz, which they do not accept.
Several times I asked in the chat where the page should be in the app that they want, but they can not tell me, shall MuchBetter support contacted.
I find this mega weak and besides the lame payouts seems to me again a stalling harassment.

Can anyone here help me out with this? How did you verify your Muchbetter Wallet or did I miss something in the app. Is there a "my account" page, where everything is written what they want. I think they are confusing MB with Skrill or Neteller.

Thanks in advance.

This post has been translated automatically

x****Y

Please help with Muchbetter verification

17th Jun. 2020, at 01:29 pm CEST#2
0 Likes

Nobody has liked this post so far
emeukal wrote on 06/17/2020 at 13:10: Hello,
after weeks my Verification at Wildz seems to be finally partially through.
Where it gets stuck is with Muchbetter.
They want a screenshot where you can see account number and personal information.
But for the life of me I can't find such a page in the MB app.
So I sent them screenshots of the MB payments to Wildz, which they do not accept.
Several times I asked in the chat where the page should be in the app that they want, but they can not tell me, shall MuchBetter support contacted.
I find this mega weak and besides the lame payouts seems to me again a stalling harassment.

Can anyone here help me out with this? How did you verify your Muchbetter Wallet or did I miss something in the app. Is there a "my account" page, where everything is written what they want. I think they are confusing MB with Skrill or Neteller.

Thanks in advance.

Write muchbetter an email, that you need a screenshot, where you can see your account number and your personal data. Then that should be sent to you

This post has been translated automatically

sippi
Expert

Please help with Muchbetter verification

17th Jun. 2020, at 03:00 pm CEST#3
0 Likes

Nobody has liked this post so far
Had the same problem recently with Videoslots. Had written to them that what they want does not exist in the app, and that my name is only visible once under profile, nowhere else. There is no account number or the like. I enclosed a few screenshots and that was simply accepted.

This post has been translated automatically

Latino
Experienced

Please help with Muchbetter verification

17th Jun. 2020, at 04:58 pm CEST#4
0 Likes

Nobody has liked this post so far
What I don't understand: The problem should be known by now to every casino that offers this payment option.
Crazy that a Verification in this form is still required and at least you could point out that you can request the necessary document at MuchBetter.

This post has been translated automatically

Hot Topics23rd Nov. 2024 at 01:15 pm CET

Watch-out
0
World
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately