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Deposit and withdrawal methods: Platin Casino no withdrawal option

Topic created on 03rd Oct. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,465
Mark005
Rookie
Hi folks,
I have had an account with Platin Casino for some time now and have deposited small amounts via Paysafecard and Trustly from time to time. Now I wanted to withdraw for the first time (account is verified) and I have no withdrawal options. How can this be?
In addition, the Live Chat is apparently only a token button...both on the laptop, as well as on the tablet and cell phone comes a blank white window and nothing happens, has anyone experienced similar?
Have the support ne mail sent, but there is apparently also no answer.

Greetings

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TWiSTeD
Top Member
i can tell you that Platincasino does not pay out on paysafe (the Live Chat once said something to me because of missing license?), otherwise I have had no problems whatsoever with payouts.

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WithoutWings
Expert
And I can tell you that they had problems with the page yesterday... just refresh 20x sometime Trustly appears for payout what vll even already happened:) I had yesterday that no option was to see after a few times it went then again...

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moralischverwerflich
Expert
Trustly have abolished as far as I know

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audirtdi
I had the same problem now. You have to be verified first. I did that and really all documents were rejected even the ID card. Deposit can be beautiful as you want but when withdrawing the beautiful turn out!

ATTENTION DOES NOT PLAY AT THE CASINO!!!

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