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Deposit and withdrawal methods: Platincasino payout (Page 2)

Topic created on 04th Aug. 2024 | Page: 2 of 2 | Answers: 18 | Views: 1,103
Nicos2208

gamble1 wrote on 03.09.2024 at 12:56 pm:

Hey Nicos2208


Don't worry about the mails first is completely normal you only get one when you make the payout and it is in the system when it is confirmed you will not get a new one

It's best to check the current status in your account under Wallet -> Transactions -> Payout

Payout is accepted, in the Live Chat 5 min ago the lady said money was paid out on 22

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Nicos2208

Nicos2208 wrote on 03.09.2024 at 13:02:

Payout is accepted, in the Live Chat 5 min ago the lady said money was paid out on 22

Have you ever had a problem like this? Payout is accepted but still not there

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Nicos2208
Nicos2208 wrote on 03.09.2024 at 12:47: Servus together, I also have a problem with Platin which I never had before..
I made a withdrawal of 4000€ on 20.8, which was also posted on the site the next day. Until today I have not received an email about the payout. Money has not yet been received. There are no answers to emails and in the Live Chat I am told to be patient until 5.9. Unfortunately I have now read here that the Provider is no longer the same... do you think I will get my money? Greetings Nico

Payout was approved on 22.8 and still hasn't arrived, I'm also suspicious, the confirmation that the payout was approved hasn't come either

Edit by Julian: Incorrect presentation has been adjusted

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gamble1
Icon
Nicos2208 wrote on 04.09.2024 at 10:19 am:
Payout was approved on 22.8 and still hasn't arrived, I'm also suspicious, the confirmation that the payout has been approved has not come either

Edit by Julian: Incorrect presentation has been adjusted

So as I have already written to you, don't worry about the confirmation that doesn't come my payout was also just there today without a message after exactly 24 hours

If you have paid out to your account at a DE bank, there can unfortunately be problems with the banks but also with Platin's payment Provider

If I were you, I would send the support a screenshot of the bank where no receipt of payment is visible and they will look for it

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