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Deposit and withdrawal methods: Platincasino payout (Page 3)

Topic created on 03rd Jul. 2024 | Page: 3 of 3 | Answers: 37 | Views: 2,313
ruhrpott
Expert
I have also been waiting for 8 days now! In between Verification, but that has also been through for 3 days, and the payout (crypto) is still pending. Simply unbelievably annoying. Platin won't see me again in the foreseeable future.

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Domtom
Hello everyone!

Unfortunately I have the same problem with Platincasino! 12 days ago I requested a payout of almost 3000€, the payout was canceled 2 times in a row! My account has been verified for a long time, withdrawals have never been a problem before and usually arrive in my account within 2 days. I have written to the support team several times by email, but unfortunately I have not received a reply. Simply no response from Platincasino...
Does anyone have any ideas on how I can resolve this?

Kind regards
Tom

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gamble1
Icon
Domtom wrote on 11.08.2024 at 13:05: Hello everyone!

Unfortunately I have the same problem with Platincasino! 12 days ago I requested a payout of almost 3000€, the payout was canceled 2 times in a row! My account has been verified for a long time, withdrawals have never been a problem before and usually reach my account within 2 days. I have written to the support team several times by email, but unfortunately I have not received a reply. Simply no response from Platincasino...
Does anyone have any ideas on how I can resolve this?

Kind regards
Tom

If your withdrawal is canceled they are missing something then you can wait a long time if you don't know why

Go to the support chat on the site and ask them what they are missing

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ruhrpott
Expert

gamble1 wrote on 11.08.2024 at 15:48:
If your payout is canceled they are missing something then you can wait a long time if you don't know why

Go to the support chat on the site and ask them what they are missing

I'll just answer now: The Live Chat is never available, it hasn't been for me for over 2 months. Tried all possible browsers, including mobile etc., live chat only ever allows you to leave a message.


BTW: My payout was executed after all. I had written to VIP support, even though I don't currently have platinum status, and then the payout went out. Nevertheless, the processing time for Platin has simply been an outrage for a long time.

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Nose12

gamble1 wrote on 09.08.2024 at 17:52:

Then you were lucky the banks in DE are required to report such transactions which always ends with a report

So if you are interested I have a feedback why this does not work with my wallet, I deposited with credit card so I can only withdraw via bank transfer. This means that the same method used to Deposit can only be used to withdraw. I'll give it a try by sending 20 € in ETH and see if they transfer to my wallet if not I'll try to stay under 10k with the transactions and then split it up over different months. Then I'll see if my bank account gets blocked 😂

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Nose12

Nose12 wrote on 14.08.2024 at 07:29:

So if you are interested I have a feedback why it doesn't work with my wallet, I deposited with credit card so I can only withdraw via bank transfer. This means that the same method used to Deposit can only be used to withdraw. I'll give it a try by sending 20 € in ETH and see if they transfer to my wallet if not I'll try to stay under 10k with the transactions and then split it up over different months. Then I'll see if my bank account gets blocked 😂

GUTS as an update, my 5 digit win I received the last payment from Platin today everything was transferred my bank account was not blocked but I also stayed under 10k the rest I had transferred to my wallet. In conclusion, Platin does not send the money quickly but it has all arrived, so Platin is still a good casino for me.

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B****3

Nose12 wrote on 03.09.2024 at 18:10:

Good day as an update, my 5 digit win I received the last payment from Platin today everything was transferred my bank account was not blocked but I also stayed under 10k the rest I had transferred to my wallet. In conclusion, Platin does not send the money quickly but it has all arrived, so Platin is still a good casino for me.

Really strange!

First Platincasino gets blasted for waiting time, no chat and and and ....

But when the money arrives it's a good casino!

You have to make up your minds!

How can Platincasino be a good casino if it cuts off customers and only gives out the money when they beg and plead!
I could name 10 more points but it's not worth it to me.
If you play there it's your own fault and if you still think it's a good casino then all the worse, but please don't go on about how bad Platincasino is next time!

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frapi07
Elite
Blubbo33 wrote on 03.09.2024 at 19:21:

Really strange!

First they shoot at Platincasino because of waiting time, no chat and and and ....

But when the money arrives it's a good casino!

You have to make up your minds!

How can Platincasino be a good casino if it cuts off customers and only gives out the money when they beg and plead!
I could name 10 more points but it's not worth it to me.
Anyone who plays there has only themselves to blame and anyone who still thinks it's a good casino afterwards is all the worse, but please don't go on about how bad Platincasino is next time!

I can only agree with you. I wouldn't Deposit a penny there at the moment, as I know how much stress they put on withdrawals. They pay out, but the behavior that Platincasino displays can only be rated a 6.

I don't understand how you can suddenly change your mind after so much stress and possibly want to deposit there again. There are so many alternatives that are many times better...

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