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Deposit and withdrawal methods: Platincasino does not pay out

Topic created on 08th Dec. 2022 | Page: 1 of 10 | Answers: 90 | Views: 14,121
August2022
Visitor

Platincasino does not pay out

8th Dec. 2022, at 02:28 pm CET#1
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Hello,

i don't even know what to do anymore - my payment is now 5 days overdue.

My mails to the support are not responded to at all.

The day before yesterday I was told in the (unfriendly) chat that they were overloaded.

Today the answer was that they had problems with the Provider and it may take some time.

What can I still do?

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Hidaruma
Top Member

Platincasino does not pay out

8th Dec. 2022, at 02:33 pm CET#2
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Just contact a mod here. As you can read it enough in other posts.

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sonnenblume26

Platincasino does not pay out

10th Dec. 2022, at 04:15 pm CET#3
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Hello,

Has something happened to you in the meantime?
I've been trying to pay out since Tuesday, I'm also being held up a bit. All new documents for Verification I have submitted. Now the payout is waiting since Thursday, pull back also no longer works. Am really curious, in the past I never had a problem there

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Anonym

Platincasino does not pay out

10th Dec. 2022, at 06:35 pm CET#4
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sunflower26 wrote on 10/12/2022 at 16:15: Hello,

Has something happened with you in the meantime ?
I've been trying to pay out since Tuesday, I'm also being stalled a bit. I have submitted all new documents for verification. Now the payout is waiting since Thursday, pull back also no longer works. I'm really curious, in the past I never had a problem there

That sounds not so bad, so far you have never had problems and secondly, you can not cancel your current withdrawal. Presumably it will be paid out promptly!

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August2022
Visitor

Platincasino does not pay out

10th Dec. 2022, at 07:37 pm CET#5
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There does nothing at all...... . I am already stalled since last Sunday...... every day another excuse....

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Anonym

Platincasino does not pay out

10th Dec. 2022, at 08:08 pm CET#6
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August2022 wrote on 10.12.2022 at 19:37: There does nothing at all...... . I'm already stalled since last Sunday...... every day another excuse......

Just be patient a bit longer, apparently they are really overloaded at the moment.

In case of need you could contact the moderators of the forum or even the arbitration board (eCOGRA).

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Timothy77
Visitor

Platincasino does not pay out

11th Dec. 2022, at 11:40 am CET#7
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Hello everyone, I'm new here, wanted to tell times my experience of the last few weeks, I have at Platincasino on 3.DEZ.22 implemented a Cashback of 110€ and brought into the payout (waiting), then I deposited again (several times) and had a nice hit, and another 3200€ brought into the payout (waiting), the day before yesterday I got told after already waiting for hours in chats with the Platincasino, as my payout will be processed until 10.12. at the latest. Thus, I was pleased and thought, ok, well, then I trust the casino by I enjoy a Platin status again and was also never dissatisfied before and pay times 80€, have had a nice hit of 500€ and 330€ given in the payout, I am thus waiting for 3 payout in four figures and day after day from the chat put off, what is going on there, it would be nice if someone could give me times assistance or clear statements, thank you. Tim

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kleo7777
Experienced

Platincasino does not pay out

11th Dec. 2022, at 12:38 pm CET#8
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Timothy77 wrote on 11.12.2022 at 11:40: Hello everyone, I'm new here, wanted to tell my experience of the last few weeks, I have at Platincasino on 3.DEZ.22 converted a Cashback of 110€ and brought in the payout (waiting), then I deposited again (several times) and had a nice hit, and brought another 3200€ in the payout (waiting), the day before yesterday I got told after already waiting for hours in chats with the Platin Casino, because my payout will be processed by 10.12. at the latest. Thus, I was pleased and thought, ok, well, then I trust the casino by I enjoy a Platin status again and was also never dissatisfied before and pay times 80€, have had a nice hit of 500€ and 330€ given in the payout, I am thus waiting for 3 payout in four figures and day after day from the chat put off, what is going on there, it would be nice if someone could give me times assistance or clear statements, thank you. Tim

The last message I have is that they have problems with bank withdrawal! I have also waited a long time at eimer payout have then at some point written a nice email had my money then 2 days later....

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Timothy77
Visitor

Platincasino does not pay out

11th Dec. 2022, at 01:29 pm CET#9
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kleo7777 wrote on 11/12/2022 at 12:38 PM

The last message I have is that they have problems with bank withdrawal! I have also waited a long time with eimer payout have then at some point times a nice email written had my money then 2 days later.

I thank you for your quick reply, well, on

Emails is not currently responded, I had the chat today again on it and he promised again as soon as possible to transfer, currently you are probably overloaded and do not pay out as usual preferred first to Platin status players

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kleo7777
Experienced

Platincasino does not pay out

11th Dec. 2022, at 02:57 pm CET#10
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Timothy77 wrote on 11/12/2022 at 13:29

I thank you for your quick reply, well, on

I had the chat again today and he promised again as soon as possible to transfer, currently they are probably overloaded and do not pay out as usual preferred first to Platin status players

This statement I can confirm I am platinum status player and have last waited 7 days

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