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Deposit and withdrawal methods: Platincasino Cash Out. (Page 2)

Topic created on 29th Aug. 2022 | Page: 2 of 3 | Answers: 24 | Views: 6,090
frapi07
Elite

Gigi55 wrote on 08.12.2022 at 18:59: Good thing I locked myself out of there months ago when I read that, first you hardly win and then when you win they don't pay out easily

Hope you get your money

They already pay out without any problems and quite quickly. There can be problems everywhere, Platin is no exception. I am a "Platin opponent", but here you can not blame them

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Caro
Expert

KerstinHen wrote on 08.12.2022 at 15:52: Does no one know any advice? Is the same game for days, I request payout they cancel and I keep reapplying. I do not see it although I have deposited via bank now extra Skrill to open, 10euro to activate the method to then perhaps again can not pay out because something else is again

Hi KerstinHen, I just spoke with the manager yesterday, because a user had also written to me, he should please open a Skrill account, Deposit 10 EUR and then he can request his payout again. The user also wanted to pay out by bank

The manager said that they currently have technical problems and can therefore not process withdrawals by bank and are on high pressure to find a solution or fix the problem.

So like the other user you have the option to wait a few days until they find a solution or in the meantime create a Skrill account which is really fast, verify it, deposit €10 with it and can pay everything back to Skrill.

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August2022
Visitor
I was told yesterday evening in the chat, one makes the bookings now all manually...... . it can already take another week...... there is not....

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kleo7777
Experienced

August2022 wrote on 09.12.2022 at 09:17: I was told last night in the chat, you make the bookings now all manually...... . it can still take a week...... there is not....

Write a mail to them! I have made dss yesterday morning and at noon dss money was on my account . But friendly and factual

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August2022
Visitor
I have already sent 10 mails to support - not a single answer - no reaction

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kleo7777
Experienced

August2022 wrote on 09.12.2022 at 09:51: I have already sent 10 mails to support - not a single answer - no reaction

What is your status with platin, ?

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August2022
Visitor
I have the status Gold

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kleo7777
Experienced

August2022 wrote on 09.12.2022 at 10:46: I have the status gold

Achsoo hmm ne then I know now also no solution ... sorry

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Caro
Expert

August2022 wrote on 09.12.2022 at 10:46 am: I have the status Gold

That has nothing to do with your status! You want to pay out via bank and Platin has just technical problems with the payment Provider and that must first be clarified. If you can't wait, then you have the option to open a Skrill account in the meantime, verify it, Deposit 10 EUR and then you can withdraw your entire payout to Skrill.


How many times do I have to tell you...

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kleo7777
Experienced

Caro wrote on 09.12.2022 at 10:57 am

This has nothing to do with your status! You want to pay out via bank and Platin has just technical problems with the payment Provider and that must be clarified first. If you can't wait, then you have the option to open a Skrill account in the meantime, verify it, Deposit 10 EUR and then you can withdraw your entire payout to Skrill.


How many times do I have to tell you...

I had asked her which status she has because she said she had already written so many mails ... my thought was that she might write to the vip support which is not possible with the gold status ...

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