Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Platincasino Cash Out.

Topic created on 29th Aug. 2022 | Page: 1 of 3 | Answers: 24 | Views: 6,088
Tanoo
Hi all, deposited 50€ on Platin Casino and made 250€. Would like to withdraw this. I have successfully verified myself yet Platin Casino still wants more documents from me as my bank account is not linked yet. The following message:

Please upload proof of ownership of your bank account in the 'Documents' section. A valid proof of ownership must include your full name, address, IBAN and BIC/SWIFT codes and date. This document must be in PDF format, issued by your bank and have the bank's stamp or digital certificate.

What else do they want from me ?

EC CARD FRONT BACK UPLOADED

PSC Deposit SLIP UPLOADED.

please help me what this means what they are asking me.

Thanks & greetings
Tanoo

This post has been translated automatically

hustlehoff
Expert
Is normal the most pull off lately so Spinnereien to either delay the payout or on the hope that you give up, if the MGA there soon not even a bar pushes, it looks bleak, because most will have the snout full, try it first with a normal account statement as PDF and if that does not work, you must call with your bank and require exactly such a thing a proof of ownership with the whole data which will be certainly not free. It is simply unbelievable, if EC- cards photos and a current bank statement should not be enough, it makes me incredibly angry, what there is currently deducted.

This post has been translated automatically

Anonym
You can easily confirm the "proof of ownership" of a bank account with a bank statement.

With PSC it is a bit more opaque, so you have to do the following steps:
1. Log in to your PSC account
2. Click on Transactions at the top
3. Click on the printer icon on the right. In the PDF you will find everything at a glance (name, account number, transactions). This is what the casinos want to have

This post has been translated automatically

hustlehoff
Expert
Prepare yourself that you will get a Source of Wealth query after the documents XDD

This post has been translated automatically

Donnie
Elite
I have another thing that the casinos want to have from me or not, namely no more Deposit when the me stupid come with umpteen documents.Zahle eh hardly still one...

This post has been translated automatically

KerstinHen
Experienced
Hello,now I have ma bisschn what gewonne with them. have deposited through my bank and now wanted to pay out through my bank account what. per ident Verification everything is ok. yesterday withdrawal requested, this morning ne mail that my bank account still needs to be verified, account statement uploaded...... was also approved and accepted.....new withdrawal requested...... ... ... ..got a mail with some error during withdrawal now i should please make a Skrill Deposit of 10 euro, a skrill screenshot for verification and then i can withdraw my win via skrill...... .i tried several times to reach the chat but they don't seem to work during the day, so i sent several messages that i don't have a skrill account and that i don't open one for this purpose.....i want to pay out via bank, like i did my deposits...... but on all messages no answer.....in the meantime i have ordered again and again the same amount via bank withdrawal as soon as i saw that everything was cancelled again and in my balance was.....what is going on with them? does anyone have similar experiences with them and can give me tips etc?

This post has been translated automatically

KerstinHen
Experienced
Does no one know any advice? Is the same game for days, I request payout they cancel and I apply again and again. I do not see it although I have deposited via bank now extra Skrill to open, 10euro to activate the method to then maybe again can not pay out because something else is again

This post has been translated automatically

August2022
Visitor
I have the same problem with them - since 5 days I'm waiting for a payout - every day another excuse - not even one responds to my mails...... first they said it's busy - now they say they have technical difficulties - Live Chat mega unpleasant - I'm curious if I will ever see my money....

This post has been translated automatically

n****4

Tanoo wrote on 29/08/2022 at 03:22: Hello everyone, deposited 50€ on Platin Casino and made 250€. Would like to withdraw this. I have successfully verified myself yet Platin Casino still wants more documents from me as my bank account is not linked yet. The following message:

Please upload proof of ownership of your bank account in the 'Documents' section. A valid proof of ownership must include your full name, address, IBAN and BIC/SWIFT codes and date. This document must be in PDF format, issued by your bank and have the bank's stamp or digital certificate.

What else do they want from me ?

EC CARD FRONT BACK UPLOADED

PSC Deposit SLIP UPLOADED.

please help me what this means what they are asking me.

Thanks & greetings
Tanoo

This is standard and mandatory because of money laundering completely normal in terms of payout they are good otherwise junk

This post has been translated automatically

Anonym
Good thing I locked myself out of there months ago when I read that, first you barely win and then when you win they don't pay out without a problem

Hope you get your money

This post has been translated automatically

Hot Topics1st Nov. 2024 at 01:24 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately