Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Platincasino blocks account despite balance

Topic created on 20th Feb. 2021 | Page: 1 of 3 | Answers: 28 | Views: 5,003
Leoleo113

Platincasino blocks account despite balance

20th Feb. 2021, at 08:00 pm CET#1
0 Likes

Nobody has liked this post so far
Hey guys, I have a big problem and hope you can help me.

I have had 2 accounts at Platincasino (on the account I created as SECOND, I deposited 18.000€ and paid out just under 11.000€).

On the account I created FIRST I deposited 2.500€ and cashed out 5.200€.

Now about my problem:

I used all the time the second account (18,000 Deposit ) and was at some point really strangle marks, which is why I sent platincasino a mail that they should compensate me for my losses (I know it's a casino but I was really toxic)...they blocked me on it.


Now I have with the account, which I first created 5,200 € via Apple Pay paid out and also received the confirmation email that was paid out.

The money is not yet on it and as far as I know you can not pay out via applepay, but according to the chat I was only allowed to pay out via applepay, because I deposited with it.

Now I just wanted to go into the account of PC and lo and behold, that is also blocked.


Now I'm afraid that the amount that PC paid out to the applepay account will go back and I won't get my money back.

They do not respond to emails.


What should I do? 😞

This post has been translated automatically

Sarkasto
Expert

Platincasino blocks account despite balance

20th Feb. 2021, at 10:24 pm CET#2
0 Likes

Nobody has liked this post so far
Leoleo113 wrote on 20/02/2021 at 20:00
What should I do? 😞

Read the terms and conditions?

This post has been translated automatically

Dutch78
Expert

Platincasino blocks account despite balance

20th Feb. 2021, at 11:34 pm CET#3
0 Likes

Nobody has liked this post so far
Yes, that would be a dream, just write to the casino that they should compensate the losses......
I would only be afraid that they write to me if I win something, that I should reimburse the losses.
But it can also be that the casino found your idea good and therefore blocked your account, so they do not have to pay out so they could of course also keep their losses within limits.

This post has been translated automatically

shoxxy
Amateur

Platincasino blocks account despite balance

20th Feb. 2021, at 11:51 pm CET#4
1 Like

Liked this post: Avatar von krabbe666 krabbe666
incredible...

be glad that they pay you any win at all. Double account and complain

nice

This post has been translated automatically

observer
Amateur

Platincasino blocks account despite balance

21st Feb. 2021, at 12:10 am CET#5
0 Likes

Nobody has liked this post so far
With a double account you will most likely go out with ZERO. But every fool knows that nowadays. And especially with this company...you are at the A....!!

This post has been translated automatically

observer
Amateur

Platincasino blocks account despite balance

21st Feb. 2021, at 12:13 am CET#6
0 Likes

Nobody has liked this post so far
P.S. How did you manage to win anything at all? My friend just asked...

This post has been translated automatically

Anonym

Platincasino blocks account despite balance

21st Feb. 2021, at 08:16 am CET#7
0 Likes

Nobody has liked this post so far
observer wrote on 02/21/2021 at 00:13: P.S. How did you manage to win anything at all? My friend is asking right now...

Haha but really

This post has been translated automatically

Hidaruma
Top Member

Platincasino blocks account despite balance

21st Feb. 2021, at 09:09 am CET#8
0 Likes

Nobody has liked this post so far
Speaks probably FOR the casino, if they pay you despite double account even a cent.

This post has been translated automatically

sonne10
Top Member

Platincasino blocks account despite balance

21st Feb. 2021, at 09:12 am CET#9
0 Likes

Nobody has liked this post so far
Double account is not allowed in any casino

This post has been translated automatically

Katharina2
Top Member

Platincasino blocks account despite balance

21st Feb. 2021, at 11:57 am CET#10
0 Likes

Nobody has liked this post so far
One post and then huge amounts and then double account.....tingly fake.

This post has been translated automatically

Hot Topics23rd Nov. 2024 at 03:56 pm CET

Watch-out
0
World
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately