Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 12:36 pm CET#1
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Halli Hello dear forum members!
I just have to share with you what happened between Paysafecard and me since mid 2020.
Why do I have to? Well here's a little taste of what's to come here -
A fully verified account, it is not anymore.
ok... can happen.... but here begins now since 2020 raging battle with me and support .
Best you take a cold drink of your choice and laugh with me through the lines....
the first time I had contacted the support september 2020 with the question why I should verify my account because again? in the meantime I logged in to repeat the process just. is actually no thing.
Enter login and password, click on Acount upgrade and follow the steps. Pah! Kids stuff.
- Then, when I clicked on "Upgrade", I was immediately redirected to the start page
- "oh happened, again" click - lad - home page. "och nö... please no adventures.... Delete cookies? yes! that's the solution"
- Cookies, browser cache and user data deleted.
- enter login and password - click on "upgrade" takes me directly to the start page......
- Firefox Mobile tried
- login, click on upgrade, start page...
Contacted support, pointed out that cache, cookies, cakes and sausages are already deleted, you have tried the other devices in the family already all except the Iphone, sat at the Pc, at the stranger ... oh you know that.
- i had to wait several days for the answer. Guess what it said? First of all they told me how stupid it was that I had to click on Upgrade on the home page to upgrade.... At that moment I already had no more bock. Then they told me to do what I had already done before my first contact.
- so I copied mail 1 and replied to it.
shortly thereafter - "Thank you very much we are pleased that we could help and ask for your opinion" in the mailbox?
Contacted the support and asked what was going on. - Unanswered until today.
contacted again at the beginning of 2022. same shit as usual.
Since September 2020, I have been trying to verify my account again at regular intervals. Until today. because
on 01 December 2022 I thought, now I pull it through! Paysafe and I can do it!
so everything again from the beginning. as described above
This time wanted to see a screenshot of what happened after clicking upgrade.
I have never been so close to my goal... So screenshot so sent from the credit overview. Even if I did not know what that brought.
then they actually recommended me to try another device again... So I got the same Tip as 2 mails before...
So this time I recorded a video with the following content -
login, click on upgrade, start page
That was watertight, for sure.
FINALE:
Today comes the answer "you can't open the attached image file"
2 minutes later in the mailbox -
Your feedback is important to us
Excuse me? you can not be serious?
My nerves are giving up. I can only laugh at how they deal with their customers
Sure, you can put away "standard answers" or the "is the power plug in? restart it" meme. But that since 2020 something like this is pulled off?
no thanks.
Have any of you had similar experiences? Could you solve the problem?
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 01:14 pm CET#2
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oneTapMonster wrote on 12/28/2022 at 12:36 PM: Halli Hello dear forum members!
I just have to share with you what happened between Paysafecard and me since mid 2020.
Why do I have to? Well here's a little taste of what's to come here -
A fully verified account, it is not anymore.
ok... can happen.... but here begins now since 2020 raging battle with me and support .
Best you take a cold drink of your choice and laugh with me through the lines....
the first time I had contacted the support september 2020 with the question why I should verify my account because again? in the meantime I logged in to repeat the process just. is actually no thing.
Enter login and password, click on Acount upgrade and follow the steps. Pah! Kids stuff.
- Then, when I clicked on "Upgrade", I was immediately redirected to the start page
- "oh happened, again" click - lad - home page. "och nö... please no adventures.... Delete cookies? yes! that's the solution"
- Cookies, browser cache and user data deleted.
- enter login and password - click on "upgrade" takes me directly to the start page......
- Firefox Mobile tried
- login, click on upgrade, start page...
Contacted support, pointed out that cache, cookies, cakes and sausages are already deleted, you have tried the other devices in the family already all except the Iphone, sat at the Pc, at the stranger ... oh you know that.
- i had to wait several days for the answer. Guess what it said? First of all they told me how stupid it was that I had to click on Upgrade on the home page to upgrade.... At that moment I already had no more bock. Then they told me to do what I had already done before my first contact.
- so I copied mail 1 and replied to it.
shortly thereafter - "Thank you very much we are pleased that we could help and ask for your opinion" in the mailbox?
Contacted the support and asked what was going on. - Unanswered until today.
contacted again at the beginning of 2022. same shit as usual.
Since September 2020, I have been trying to verify my account again at regular intervals. Until today. because
on 01 December 2022 I thought, now I pull it through! Paysafe and I can do it!
so everything again from the beginning. as described above
This time wanted to see a screenshot of what happened after clicking upgrade.
I have never been so close to my goal... So screenshot so sent from the credit overview. Even if I did not know what that brought.
then they actually recommended me again to try another device... So I got the same Tip as 2 mails before...
So this time I recorded a video with the following content -
login, click on upgrade, start page
That was watertight, for sure.
FINALE:
Today comes the answer "you can't open the attached image file"
2 minutes later in the mailbox -
Your feedback is important to us
Excuse me? you can not be serious?
My nerves are giving up. I can only laugh at how they deal with their customers
Sure, you can put away "standard answers" or the "is the power plug in? restart it" meme. But that since 2020 something like this is pulled off?
no thanks.
Have any of you had similar experiences? Could you solve the problem?
stay as you are!
greetings to you
oneTapMonster
Just call them, maybe you can explain your problem better +492112409031
This post has been translated automatically
Anonym
verified
Former Member
Paysafe? I gave up today | Utopian and only to laugh at
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 01:45 pm CET#4
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Well, the story "since 2020" sounds more dramatic than it is, if there were only 3 contacts in 2 years.
The "Were you satisfied" mail is sent automatically after the e-mail contact. The computer only checks if there was a mail communication, not if you are satisfied. You can answer this question in this e-mail.
Of course it is annoying that there is no answer to your questions.
To bring there objectivity purely:
Since the button "Upgrade" in the Mypaysafe account is not a link, but a function, Paysafe may have installed an individual error with you, whereby the 0815 text module support can not assign.
This is the direct link under which you can upgrade the account.
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 04:28 pm CET#5
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Wutmaennchen wrote on 28.12.2022 at 13:45: Well, d he story "since 2020" also sounds more dramatic than it is, if there were a total of only 3 contacts in 2 years.
The "Were you satisfied" email is sent automatically after the email contact. The computer only checks if there was a mail communication, not if you are satisfied. You can answer this question in this e-mail.
Of course it is annoying that there is no answer to your questions.
To bring there objectivity purely:
Since the button "Upgrade" in the Mypaysafe account is not a link, but a function, Paysafe may have installed an individual error with you, whereby the 0815 text module support can not assign.
This is the direct link under which you can upgrade the account.
What happens in your browser when you enter the link while logged in?
I just looked in the Gmail account. 21 attempts on my part in which it always happened like this or similar
Some contact attempts without any response come on top and then it looks different.
Thanks for trying the link, then comes the redirect to the page which account model you prefer. When you click on : "increase your limits" it goes back to the start page.
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 04:34 pm CET#6
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oneTapMonster wrote on 12/28/2022 at 4:28 pm
I just had a look in the gmail account. 21 attempts on my part in which it always went like this or similar
Some contact attempts without any reply are added on top and then it looks different.
Thank you for trying the link, then comes the redirect to the page which account model you prefer. When you click on : "increase your limits" it goes back to the start page.
Please don't ask me if I tried another device xD
Ok 21 mails is of course awesome than it was from your post.
Do you need paysafe then mandatory? After such a story (21 contacts) it would be much too stupid for me.
Calling would still be an option. But otherwise paysafe earns no more money from you
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 04:42 pm CET#7
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I had such similar problem, but with Skrill.
I couldn't log in to my account because I set up the 2-fold authentication for security reasons, i.e. when you enter your username and password, you have to enter a generated number from the Google authentication app. Unfortunately I couldn't do that anymore because my old phone broke
I then sent them an email with my problem and my ID card. After a few days I received an email from them, I should log into my account and upload my passport there, and I immediately thought, what the F......, email again kindly written down and explained again, since then I have heard nothing more from them
Since I only had 10 euros on it, it had been actually then I do not care and since then use MuchBetter, ecoPayz and Jeton .
Paysafe? I gave up today | Utopian and only to laugh at
28th Dec. 2022, at 05:42 pm CET#9
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oneTapMonster wrote on 12/28/2022 at 4:28 pm
I just had a look in the gmail account. 21 attempts on my part in which it always went like this or similar
Some contact attempts without any reply are added on top and then it looks different.
Thanks for trying the link, then comes the redirect to the page which account model you prefer. When you click on : "increase your limits" it goes back to the start page.
Please don't ask me if I tried another device xD
Maybe try with another account? 💩
Ask but times if they can delete your account so you can register again!
If I have double accounts somewhere, they do that too!
So maybe first create a new account and then put on stupid and ask from the new account if the old could be deleted?!
Paysafe? I gave up today | Utopian and only to laugh at
29th Dec. 2022, at 07:35 pm CET#10
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Wutmaennchen wrote on 28.12.2022 at 16:34
Ok 21 mails is of course awesome than it appeared from your post.
Do you need paysafe necessarily? After such a story (21 contacts) it would be much too stupid for me.
Calling would still be an option. But otherwise paysafe earns no more money from you
Fortunately not mandatory, but was comfortable. 😅
Calling is honestly too stupid for me. When I process payments through a Provider that are not exactly small amounts, I expect that any kind of support offered will work...
Paysafe? I gave up today | Utopian and only to laugh at
29th Dec. 2022, at 07:36 pm CET#11
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BinGOLD wrote on 12/28/2022 at 5:42 pm
Maybe try it with another account? 💩
Why don't you ask if they can delete your account so you can re-register!
If I have double accounts somewhere, they do that too!
So maybe first create a new account and then put on stupid and ask from the new account if the old one could be deleted?!
Haha, I had to laugh too, had tried exactly that. Subsequently, the new account was closed because a "verified account" already exists
This post has been translated automatically
Anonym
verified
Former Member
Paysafe? I gave up today | Utopian and only to laugh at
29th Dec. 2022, at 07:40 pm CET#12
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oneTapMonster wrote on 12/29/2022 at 7:35 pm
Fortunately not mandatory, but was cozy. 😅
Calling is honestly too stupid for me. When I process payments through a Provider that are not exactly small amounts, I expect that any kind of support offered will work...
Just do it, then your problem will surely be solved within a few minutes. They also speak German.
Paysafe? I gave up today | Utopian and only to laugh at
30th Dec. 2022, at 12:45 am CET#13
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Had a similar problem with the Verification via this IDnow app. I was also annoyed with the support for weeks.
Then at some point I verified myself via the postIdent process. I should have done it right away......
Paysafe? I gave up today | Utopian and only to laugh at
30th Dec. 2022, at 07:49 am CET#14
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Habs also made directly via Postident when I wanted to pay out more than 500€ from a casino, these apps are somehow always spinning with me but also have not the latest Schlaufon.
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
I just have to share with you what happened between Paysafecard and me since mid 2020.
Why do I have to? Well here's a little taste of what's to come here -
A fully verified account, it is not anymore.
ok... can happen.... but here begins now since 2020 raging battle with me and support .
Best you take a cold drink of your choice and laugh with me through the lines....
the first time I had contacted the support september 2020 with the question why I should verify my account because again? in the meantime I logged in to repeat the process just. is actually no thing.
Enter login and password, click on Acount upgrade and follow the steps. Pah! Kids stuff.
- Then, when I clicked on "Upgrade", I was immediately redirected to the start page
- "oh happened, again" click - lad - home page. "och nö... please no adventures.... Delete cookies? yes! that's the solution"
- Cookies, browser cache and user data deleted.
- enter login and password - click on "upgrade" takes me directly to the start page......
- Firefox Mobile tried
- login, click on upgrade, start page...
Contacted support, pointed out that cache, cookies, cakes and sausages are already deleted, you have tried the other devices in the family already all except the Iphone, sat at the Pc, at the stranger ... oh you know that.
- i had to wait several days for the answer. Guess what it said? First of all they told me how stupid it was that I had to click on Upgrade on the home page to upgrade.... At that moment I already had no more bock. Then they told me to do what I had already done before my first contact.
- so I copied mail 1 and replied to it.
shortly thereafter - "Thank you very much we are pleased that we could help and ask for your opinion" in the mailbox?
Contacted the support and asked what was going on. - Unanswered until today.
contacted again at the beginning of 2022. same shit as usual.
Since September 2020, I have been trying to verify my account again at regular intervals. Until today. because
on 01 December 2022 I thought, now I pull it through! Paysafe and I can do it!
so everything again from the beginning. as described above
This time wanted to see a screenshot of what happened after clicking upgrade.
I have never been so close to my goal... So screenshot so sent from the credit overview. Even if I did not know what that brought.
then they actually recommended me to try another device again... So I got the same Tip as 2 mails before...
So this time I recorded a video with the following content -
login, click on upgrade, start page
That was watertight, for sure.
FINALE:
Today comes the answer "you can't open the attached image file"
2 minutes later in the mailbox -
Your feedback is important to us
Excuse me? you can not be serious?
My nerves are giving up. I can only laugh at how they deal with their customers
Sure, you can put away "standard answers" or the "is the power plug in? restart it" meme. But that since 2020 something like this is pulled off?
no thanks.
Have any of you had similar experiences? Could you solve the problem?
stay as you are!
greetings to you
oneTapMonster
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Liked this post: Anonym, Anonym
Just call them, maybe you can explain your problem better +492112409031
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Liked this post: Anonym
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
The "Were you satisfied" mail is sent automatically after the e-mail contact. The computer only checks if there was a mail communication, not if you are satisfied. You can answer this question in this e-mail.
Of course it is annoying that there is no answer to your questions.
To bring there objectivity purely:
Since the button "Upgrade" in the Mypaysafe account is not a link, but a function, Paysafe may have installed an individual error with you, whereby the 0815 text module support can not assign.
This is the direct link under which you can upgrade the account.
https://my.paysafecard.com/mypins-psc/mypins/mylimits.xhtml
What happens in your browser when you enter the link while logged in?
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
I just looked in the Gmail account. 21 attempts on my part in which it always happened like this or similar
Some contact attempts without any response come on top and then it looks different.
Thanks for trying the link, then comes the redirect to the page which account model you prefer. When you click on : "increase your limits" it goes back to the start page.
Please do not ask if I tried n other device xD
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Ok 21 mails is of course awesome than it was from your post.
Do you need paysafe then mandatory? After such a story (21 contacts) it would be much too stupid for me.
Calling would still be an option. But otherwise paysafe earns no more money from you
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
I couldn't log in to my account because I set up the 2-fold authentication for security reasons, i.e. when you enter your username and password, you have to enter a generated number from the Google authentication app. Unfortunately I couldn't do that anymore because my old phone broke
I then sent them an email with my problem and my ID card. After a few days I received an email from them, I should log into my account and upload my passport there, and I immediately thought, what the F......, email again kindly written down and explained again, since then I have heard nothing more from them
Since I only had 10 euros on it, it had been actually then I do not care and since then use MuchBetter, ecoPayz and Jeton .
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Guys, guys... This is the small Gamblejoe 1x1
That's what we were taught here first 🙄🙃☺️
The best thing is to upload it to Youtube, then no one can claim that he could not open the file 😜😄
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Maybe try with another account? 💩
Ask but times if they can delete your account so you can register again!
If I have double accounts somewhere, they do that too!
So maybe first create a new account and then put on stupid and ask from the new account if the old could be deleted?!
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Fortunately not mandatory, but was comfortable. 😅
Calling is honestly too stupid for me. When I process payments through a Provider that are not exactly small amounts, I expect that any kind of support offered will work...
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Haha, I had to laugh too, had tried exactly that. Subsequently, the new account was closed because a "verified account" already exists
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Just do it, then your problem will surely be solved within a few minutes. They also speak German.
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
Then at some point I verified myself via the postIdent process. I should have done it right away......
This post has been translated automatically
Paysafe? I gave up today | Utopian and only to laugh at
Nobody has liked this post so far
This post has been translated automatically