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Deposit and withdrawal methods: Payout with Apple Pay

Topic created on 16th Apr. 2020 | Page: 1 of 1 | Answers: 8 | Views: 4,845
5centspieler
Hello,

has anyone had any experience with withdrawal and Apple Pay? I requested a withdrawal from Platin Casino last week and it was also approved and should be on its way? Unfortunately, I have not received anything until today. Where do I go to get the money? Do I see somewhere on my Apple Pay account that a payment is on the way?

Would be happy about answers. With kind regards

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Belizio
Visitor
So with me I had applied on Friday Wednesday it was on the account with Apple Pay.Maximum payout is 5000€ with Apple Pay.

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Dakota2015
How long did it finally take you 5centspieler??

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Littlesmie
Hello, I should also request my payout at Platin Casino via Apple Pay, the payout request to my bank account was always posted back. I have read but that you can receive via Apple Pay no money and casinos are obliged to pay out to bank account. I am now totally unsure what happens to my withdrawal of 1100€ from the day before yesterday. I am afraid that I will not receive the money. Who can reassure me?

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Hommel80
Littlesmie wrote on 02.04.2021 at 13:18: Hello, should also request my payout at Platin Casino necessarily via Apple Pay, the payout request to my bank account was always posted back. I have read but that you can receive via Apple Pay no money and casinos are obliged to pay out to bank account. I am now totally unsure what happens to my withdrawal of 1100€ from the day before yesterday. I am afraid that I will not receive the money. Who can reassure me?

It then goes to the credit card account that you have deposited with Apple Pay.never had problems

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Littlesmie
Hommel80 wrote on 03.04.2021 at 17:48
It then goes to the credit card account you have on file with Apple Pay.Never had any problems.

But everywhere it says that Apple Pay withdrawals are not possible and now Platin Casino writes that even to me! I'm confused right now and I'm completely fooled.... here is an excerpt to understand:

Anna to Platincasino:
So you have written me like an e-mail on Wednesday 31.03.2021 with the following text:
Other important notes:
Please pay by credit card ******2446. Thank you



after which, despite my troublesome identities had succeeded and further my payout requests to my Commerzbank bank account, were posted back by you.

Through you or the previous identity Verification, I knew that *****2446 is my Apple Pay (cards or device account number). In addition, even as your note, then after came to pay out via credit card ***2446, then something was with payout Apple Pay...

So are you guys kidding me. I have countless times requested the payout via my bank account, which you have always posted back. Then you asked me to pay out via my Apple Pay number ****2446, which I also did, then also not posted back by you and was done and now you tell me yourself that payouts via Apple Pay are not possible. Do you want to f**k me completely, you can not me to ner Auszahlungsmethode or to a payout to ine Apple Pay credit cards / device account number please and force and then explain to me that a payout via Apple Pay is not possible. This is fraud, so where and what is with my money??????

I ask for immediate clarification!!!

My concern is more than justified and I just fall from all faith!!!!





Sent from my iPhone


On 04/04/2021 at 16:04 Platincasino <support@platincasino.com> wrote:


##- Please type your answer above this line. -##




Hello Anna,
We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

How would you rate the support you received?
Good, I am satisfied.
Bad, I am dissatisfied.
Here's a reminder of what this request was about:


Natalie * (Platincasino)
04/03/2021, 15:53 MESZ
Hi Anna,

Thank you for your email.

Please note that you have paid out your balance to your credit card and not to Applepay. Also, it may take 1-5 business days for the money to reach you. The credit has already been paid out to you. If you do not receive the funds on your credit card in this period, please send us the credit card statement with your name and the respective transactions from February and April

Kind regards,


Platincasino Support Team




Anna
02.04.2021, 20:07 MESZ
Yes I have but Gelsen that you can receive via the Apple Pay credit card no money. I am worried and would like to finally have a concrete answer to my question????
Sent from my iPhone






[446536-LE5M] Sent from my iPhone



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jackson45
Hi have also paid out via Apple Pay at Platincasino.processed yesterday at 6 pm until now nothing there.
How did it turn out in the end with you?

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CatarinaJ91
jackson45 wrote on 24.09.2021, at 03:13 pm: Hi have also paid out via Apple Pay at Platincasino.processed yesterday at 6 pm until now nothing there.
How did it turn out in the end with you?

Hi Jackson45

Did you receive your money? And if, how long did it take? 
EmmyGolden
To check if a payment is on its way to your Apple Pay account, you won't typically find that information directly within your Apple Pay app. Instead, you should receive a notification or email confirmation from your casino or payment Provider once the transaction is complete. Keep an eye on your email and notifications for any updates.

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