Deposit and withdrawal methods: Payout Viggoslots Casino

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didldum wrote on 05.10.2023 at 22:15: Had 3200€ on the account and wanted me 2000€ auzahlen lassen.
Funktinierte not, had to upload my credit card and after a couple of days I was told,
the Verification is complete and therefore OK.
After another couple of days I got an email message that my withdrawal was canceled because of the following.
Where 1. my bet did not exceed 3€ and 2. that I had claimed a bonus

Important note about your payouts



General question
Thu, 5 Oct at 16:43

Dear ***,

we hope this email finds you well. We would like to contact you regarding your recent withdrawal(s) from our casino.

Unfortunately, we had to cancel your withdrawal(s) due to a violation of the following terms and conditions:

3.7 For all games, a maximum Bet limit of €4/$40/NOK per game round/spin is active on the player's account during the bonus period. This applies for the entire time the bonus is active on the player's account, unless otherwise stated. Violation of this rule will result in forfeiture of the bonus and any wins from the bonus or other games completed during the bonus period.

We understand that this may be a disappointment to you. We take the integrity of our games and services very seriously and have rules and regulations in place to ensure a fair and safe gaming environment for all.
We encourage you to read our Terms and Conditions and familiarize yourself with our policies and guidelines for the future.

If you have any questions or concerns about this topic, please do not hesitate to contact us via email or live chat. Our team is here to assist you in any way possible.

Thank you for choosing Viggoslots and we hope to see you back at our casino soon.

Sincerely, Finance Department Viggoslots Casino



Edit by Caro: removed personal data - font color

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