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Deposit and withdrawal methods: Payout to the new token account ?

Topic created on 03rd Dec. 2024 | Page: 1 of 1 | Answers: 4 | Views: 137
redriver67
Expert
Hello folks

I have a few questions regarding the new Jeton account. I would like to withdraw money from a casino, but since the old Jeton is no longer available, the withdrawal with the old customer number no longer works.
How do you pay out from the casino to the new Jeton? Euro account, debit card?
How do you verify the Jeton account if something comes from the casino?
Would be really grateful if you could help me here!

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Shox2k17
Experienced
I cashed out last week and used the old number, which still worked. With the new token, your old number is also stored under Manage account and then Personal details, where your customer ID is. As I said, it still worked last week, I don't know if they've changed anything.

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redriver67
Expert
I also entered the old Jeton customer number for the payout. It had worked in the past. But apparently not this time, because the casino sent me an email saying that the withdrawal had failed.

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danny005
Elite
Just received a payout today via the old customer number at Jeton in the new app. Transfer from the IBAN account to the new Jeton Card costs quite a lot of fees due to currency conversion to GBP. It used to be much better.

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Shox2k17
Experienced
Hmm...then maybe ask Jeton directly which number you should enter.

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Hot Topics4th Dec. 2024 at 09:32 am CET

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