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Deposit and withdrawal methods: Payout Lord Lucky

Topic created on 03rd Dec. 2020 | Page: 1 of 1 | Answers: 1 | Views: 828
Flu1989
Good day,
the following facts
From 11.11 to 13.11.2020 I bought Paysafe cards at the gas station and deposited them at Lord Lucky. However, on 13.11.2020 I then deposited 15€ via Sofortüberweisung. In the meantime I have come to 275€. Before the 15€ instant transfer, however, the balance of the Paysafe cards was used up. Now Lord Lucky refuses to pay out my win. I created and verified my mypaysafe account on 11/14/2020. Since the Paysafe card purchases were previously at the gas station, of course they don't show up in my ewallet. I uploaded all the necessary and existing documents. Now on Monday evening after what felt like the 100th email from me then came a mail that the documents are ok and the payment is passed on to the payout department. On Tuesday came again a standard mail that I have to prove the deposits before my Mypaysafe Kart registration in the Ewallet. Lord Lucky has been ignoring for 14 days that these cards were purchased at the gas station and not through mypaysafe. Until now, I have to say, payouts were always neat and quick. But now I find the behavior outrageous. Who can help me? With kind regards

This post has been translated automatically

Anonym
i don't understand, are they stupid? I have also deposited with paysafe from the gas station, and lost everything with it.then instant transfer and won with it and also pay out with it.like the last Deposit so the payout,hm funny store.

This post has been translated automatically

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