Payout is held back due to check up from provider!!!!

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

27th Dec. 2021, at 10:34 pm CET#1

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Hello people

today was a happy day. After I have made in the Duxcasino ettliche Deposit and always came up empty was today really cool.
10 cent spins in Money Train win without free spins 370 euro then in Top Dawgs free spins bought (10 cent = 9 euro bonusbuy) and the 3rd buy bumm
again 360 euro.

So I have made 600 on pay out and rest gambled. Comes the first email Skrill account verify.
HAbe 2 screens uploaded were driekt accepted, then 10 minutes later comes the email

"

Payments Team

Mon, 12/27/21 2:18 pm

One of your bets is being reviewed by the provider. Don't worry, it's a standard procedure, just takes some time

Best regards,
DuxCasino Payments Team

so and now I think to myself.....all right after the 100s of euros that were eaten like you breathe air without anything and several inquiries where always comes the answer

"the slots run ale 100% without problems" now such a theater......

Margin info!
i have today 3x 20 euro deposited at the 3rd deposit then the two high wins. No laggs no internet failure, no Bonuses used all real money. Habe ettliche other slots played and even have to make a Verification and then something like this.

HAb of course directly friendly said that no errors were all rounds of play have run cleanly and I have never experienced such a thing even with 1000 euro wins in N1 Casinos and me of course if you try to withhold the money all authorities and askgamblers, thepogg etc are switched on to add something tasty to the whole same.

Can you tell me why this is done and why such pretexts are used to withhold money

This post has been translated automatically

Expert

MasterChiefKief

verified

Forum posts: 1.007 Member since: 19.11.2020

Payout is held back due to check up from provider!!!!

27th Dec. 2021, at 10:54 pm CET#2

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As the mail already says, standard procedure. Is done from time to time with big hits. Do not misunderstand, 370 € are now no megahit, but on 10 cents already, hence the test. If everything has gone right on the part of Provider then you will get your money.

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

27th Dec. 2021, at 10:57 pm CET#3

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ok, just wonder why I have to verify and then something like this comes afterwards and otherwise g ab there is never something like this and in the interenet you read only "that do not want to pay out" and the 600 am there with 10000% in the minus.

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Expert

MasterChiefKief

verified

Forum posts: 1.007 Member since: 19.11.2020

Payout is held back due to check up from provider!!!!

27th Dec. 2021, at 11:01 pm CET#4

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xaan2012 wrote on 27.12.2021 at 22:57: ok, just wonder why I have to verify and then something like this comes afterwards and otherwise g ab there is never something like this and in the interenet you read only "that do not want to pay out" and the 600 am there with 10000% in the minus.

May well be that it is just a pretext to delay your payout, they see how much you play.

If you bring patience and do not gamble away your win again, then you will get your money. Just hang in there.

This post has been translated automatically

Expert

Falke

Forum posts: 1.813 Member since: 06.03.2020

Payout is held back due to check up from provider!!!!

27th Dec. 2021, at 11:32 pm CET#5

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Liked this post: Cole666, sippi, TWiSTeD

MasterChiefKief wrote on 27.12.2021 at 22:54: As the mail already says, standard procedure. Is done from time to time with big hits. Do not misunderstand, 370€ are now no megahit, but on 10 cents already, therefore the test. If everything has gone right on the part of Provider then you will get your money.

Find that just as cheeky as the TE. Nothing standard procedure.

If I Deposit 1000€ and the runterrattert without significant wins then no casino in the world first makes a check at the provider whether everything has gone right.

Why does not the casino then say. Oh, we have to pass on the check, maybe the slots had a mistake because you have lost so much.
Since you also get only a standard answer how safe everything is and how well the RNG works, etc..

OK, so be it. Then why the hell isn't it the other way around? With such a procedure, the casino indirectly admits that a losing streak could theoretically also be due to a provider error. This double standard of the casinos gets on my nerves. You are only sold for stupid

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

28th Dec. 2021, at 02:24 am CET#6

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Falcon wrote on 27.12.2021 at 23:32
Find this as cheeky as the TE. Nothing standard procedure.

If I Deposit 1000€ and the runterrattert without significant wins then no casino in the world first makes a check at the Provider whether everything has gone right.

Why does not the casino then say. Oh, we have to pass on the check, maybe the slots had a mistake because you have lost so much.
Since you also get only a standard answer how safe everything is and how well the RNG works, etc..

OK, so be it. Then why the hell isn't it the other way around? With such a procedure, the casino indirectly admits that a losing streak could theoretically also be due to a provider error. This double standard of the casinos gets on my nerves. You are only sold for stupid.

Right! As already said you ask why casinos nevertheless you still pay taxes per spin at 100 euros deposit under 50 cents per spin not even RTPs of 30% see there come the copied texts....everything checked by the authorities runs everything.

I have never experienced like today.

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

28th Dec. 2021, at 02:26 am CET#7

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MasterChiefKief wrote on 12/27/2021 at 11:01 PM

Could be it's just an excuse to delay your payout, they see how much you play.

If you are patient and don't gamble your win away again, you will get your money. Just hang in there.

When the payout is done I will Deposit again. From my win I have gambled away almost 60 euros (it was 660).
Will deposit 20 and then ask why 80 euros completely without anything rattling down, that it is checked by the providers.und genaustens in writing to me should go.

I know the next deposit ne zero number is just for fun

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

28th Dec. 2021, at 09:09 am CET#8

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MasterChiefKief wrote on 12/27/2021 at 11:01 PM

Could be it's just an excuse to delay your payout, they see how much you play.

If you are patient and don't gamble your win away again, you will get your money. Just hang in there.

yes, that's right, because I can cancel the withdrawal and still play. If the Provider had to check something, the money would have to be frozen and would not be available.

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Anonym

Former Member

Payout is held back due to check up from provider!!!!

28th Dec. 2021, at 09:39 am CET#9

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Moin, is just very serious what is advertised by Joe
And even if 370 on 0.1 is a good hit, it is still far from the max win. They want you to just gamble the money back and continue to deposit.
Even if this is now again clarified by any employee here and you get your money, it shows how unseriös these casinos are.

This is certainly used up with many. And since the fewest are patient and continue to try their luck, they will save a lot of money.

It really does not matter whether MGA or Curacao. Nevertheless, good luck that you get your money.

Lg

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

Payout is held back due to check up from provider!!!!

28th Dec. 2021, at 01:23 pm CET#10

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UPSATE!!!!!!

This just came via email, I am already verified in the casino with ALL. With the bank, Neteller, Skrill, Rapid everything...
So this is now the impudence par excellence.

I hope GambleJoe sees this post here and does something. This can not be true

The confirmation of the Verification of the bank account has also been removed from the part verification

Payments Team

Tue, 12/28/21 11:56 am

Greetings!

In order to verify your account and get the cashout approved, kindly upload the following documents to your Casino profile:

- the proof of Deposit made on December 26, 2021 21:13 UTC has to have your name, IBAN, transaction sum, receiver's name, transaction ID, time and date.

Best regards,
Duxcasino Payments Team

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Deposit and withdrawal methods: Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

Payout is held back due to check up from provider!!!!

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