Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Payout gone to deleted account

Topic created on 19th Apr. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,784
VolvicZero
Amateur

Payout gone to deleted account

19th Apr. 2020, at 05:15 pm CEST#1
0 Likes

Nobody has liked this post so far
Afternoon,

i have won a good amount of money at a casino. The last time I played at the casino was about 4 years ago and last week I played again. Deposit made with a new EC card and the withdrawal also applied to this via Trustly.

Well... But they took the old account. Now the question is, is the money gone? Theoretically, it should come back to the casino or have I had good German bad luck, although it was their fault?

Kind regards.

This post has been translated automatically

Priince
Amateur

Payout gone to deleted account

19th Apr. 2020, at 05:20 pm CEST#2
0 Likes

Nobody has liked this post so far
once had exactly the same problem.

I wrote to Trustly with the order number and they credited the money back to the casino account

This post has been translated automatically

bruffl
Expert

Payout gone to deleted account

19th Apr. 2020, at 05:56 pm CEST#3
0 Likes

Nobody has liked this post so far
Normally the bank books the back in doubt simply times the old bank contact...

This post has been translated automatically

Hot Topics24th Dec. 2024 at 02:14 am CET

Watch-out
0
Gossip
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately