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Deposit and withdrawal methods: Payout delays due to new gambling laws in Germany

Topic created on 15th Jul. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,370
patti_04

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 05:00 pm CEST#1
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I have been waiting for my withdrawal confirmation at the online casino "casinodays.com" for more than 5 days now. When I wrote to support again today, I was told that due to the new laws in Germany, there would be problems with instant transfers. Is it true that there can be problems because of the new laws, or am I just being ripped off?

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MasterChiefKief
Expert

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 05:03 pm CEST#2
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patti_04 wrote on 15.07.2021 at 17:00: I am now waiting for more than 5 days for my withdrawal confirmation at the online casino "casinodays.com". When I wrote to support again today, I was told that due to the new laws in Germany, there were problems with instant transfers. Is it true that there can be problems because of the new laws, or am I just being ripped off?

Yes it is true. Many payment providers are currently making some stress about casinos that don't have a German license, but you will get your money whichever way. I'm pretty sure you will, I've only had positive experiences with Casinodays.

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patti_04

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 05:06 pm CEST#3
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Thank you for the answer! I am now already somewhat relieved.

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Falko
Icon

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 05:19 pm CEST#4
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MasterChiefKief wrote on 07/15/2021 at 5:03 pm
Yes that's right. Many payment providers are currently making some stress about casinos that don't have a German license, but you will get your money whichever way. I'm pretty sure you will, I've only had positive experiences with Casinodays.

And why do you think they do stress A or B ? A - They are not following the law because they are afraid of breaking the rules and getting into trouble ? B - They use this law simply only for itself to be able to refuse so the one or other payout and can simply the player these wins no longer

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patti_04

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 05:41 pm CEST#5
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Falko wrote on 15.07.2021 at 17:19
And what do you suppose why do the stress A or B ? A - They oppose because they are afraid to violate rules and thus get in trouble ? B - They use this law simply only for itself to be able to refuse so the one or other payout and can simply the player these wins no longer.

Is it the right if they do not let me get the money?

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Falko
Icon

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 06:01 pm CEST#6
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patti_04 wrote on 15.07.2021 at 17:41
Is it legal if they don't send me the money?

I can not answer that exactly. But I suspect that the casinos here are just looking for loopholes to be able to save one or the other payout. Here you can only submit a complaint to the licensing authority MGA and then see what happens. Really nasty action if casinos now so rum tricksen, then they have to block these slots if you can not play them

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Krabbenburger
Experienced

Payout delays due to new gambling laws in Germany

15th Jul. 2021, at 06:33 pm CEST#7
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patti_04 wrote on 15.07.2021 at 17:41
Is it legal if they don't send me the money?

No that would not be legal . That also has to do only with Sofortüberweisung . If they block the withdrawal, the casino can not help it.
If it does not work with Sofort the casino will pay you via another withdrawal method.

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