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Deposit and withdrawal methods: Payout at wunderino ...

Topic created on 05th May. 2021 | Page: 1 of 2 | Answers: 10 | Views: 3,582
KleenerTeufel

Payout at wunderino ...

5th May. 2021, at 08:19 am CEST#1
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Hello, I deposited at Wunderino over the weekend through my friend's bank account and won. When I wanted to withdraw there were problems because I did not Deposit with my own bank account. After a short consultation with the support of Wunderino I was asked to send a copy of my ID and that of my friend as well as copies of a bank statement of each of our accounts to the support. In addition, I was told that it should not happen in the future that I deposit from another account, otherwise my account would be closed. In addition, they wanted to contact me within 24 hours for the purpose of the payout. Now I'm waiting in vain since Saturday for the payout or an answer from them.

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Hidaruma
Top Member

Payout at wunderino ...

5th May. 2021, at 08:37 am CEST#2
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KleenerTeufel wrote on 05.05.2021 at 08:19: Hello. I deposited at the weekend through my friend's bank account at Wunderino and won. When I wanted to withdraw there were problems because I did not Deposit with my own bank account. After a short consultation with the support of Wunderino I was asked to send a copy of my ID and that of my friend as well as copies of a bank statement of each of our accounts to the support. In addition, I was told that it should not happen in the future that I deposit from another account, otherwise my account would be closed. In addition, they wanted to contact me within 24 hours for the payout. Now I'm waiting in vain since Saturday for the payout or an answer from them.

Hello,


you can be glad that they are so accommodating and do not close the account immediately. Just wait and see, they will pay out.

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upola
Legend

Payout at wunderino ...

5th May. 2021, at 10:58 am CEST#3
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I wouldn't be so sure about Wunderino.

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Nini17

Payout at wunderino ...

1st Jun. 2021, at 09:10 pm CEST#4
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How did the story end ? Have just the same problem

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Saphira
Expert

Payout at wunderino ...

1st Jun. 2021, at 09:24 pm CEST#5
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Would also like to know how the story turned out. I have experienced Wunderino as very accommodating and never had problems with the payouts. When converting a bonus I bought - because I did not know otherwise - times free spins at White Rabbit for 10 euros. This was a clear violation of the conversion conditions. After a short consultation with customer support, the win was credited to me anyway and paid out in the end. They had only briefly admonished that this should not happen again. In any case, I keep my fingers crossed for the TE that it worked out with the payout

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Chrizzi
Experienced

Payout at wunderino ...

1st Jun. 2021, at 11:46 pm CEST#6
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Nini17 wrote on 01.06.2021 at 21:10: How did the story end ? I have the same problem

If you describe the problem to one of the mods exactly, you will certainly be helped.

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Falko
Icon

Payout at wunderino ...

2nd Jun. 2021, at 12:02 am CEST#7
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Chrizzi wrote on 01.06.2021 at 23:46
If you describe the problem to one of the mods exactly, you will certainly be helped.

Looks rather bad, that can help a mod from here. It is about Wunderino and since this casino is no longer listed here, there can be no contact established. Help with difficulties is only possible if the casino is advertised here.

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Nini17

Payout at wunderino ...

2nd Jun. 2021, at 10:42 pm CEST#8
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I would also create a new post but have no idea how this works had me registered here yesterday especially in the hope that someone can help me with my story ..
I had namely as often deposited on the player account of my friend, but have myself also one which I do not use ..
In any case, he has then won almost 17,000 €, the joy was huge, he has tried to cash out, did not work
Now he writes by e-mail with those who wanted just my ID and my bank card, we have also sent the said yes may not happen again, is also okay.
Then they just wanted data from Paysafe that we have also sent and are now waiting ...

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TWiSTeD
Top Member

Payout at wunderino ...

5th Jun. 2021, at 07:32 am CEST#9
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same problem with hyperino, which also belong to wunderino. smaller amounts of 20-30 euros were never a problem. now a win of 200 should be paid out and again canceled with other flimsy reasons!

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Wengust
Experienced

Payout at wunderino ...

5th Jun. 2021, at 04:09 pm CEST#10
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dersawen wrote on 05.06.2021 at 07:32: same problem with hyperino, which also belong to wunderino. smaller amounts of 20-30 euro were never a problem. now a win of 200 should be paid out and again canceled again and again with other flimsy reasons!

The problem I had also only because of 50 euros, which simply did not want to accept my new account although I had already sent the new account statement and the cancellation of the old account, aufjedenfall I have then after the 5 times about finally caught a competent employee has then finally helped me and then the payout went through, but whether the account is now verified no idea

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